Telework Eligible

Yes

Major Duties

• Serves as a Supervisory IT Program Manager in the Defense Logistics Agency (DLA), Information Operations J62 Program Executive Office (PEO), J62X System Applications and Products (SAP) Platform, specifically in the Distribution Standard System /...
• ...Warehouse Management System (WMS) Portfolio (J62XD) under the Chief for WMS Deployment and Program Management Office (J62XDA) delivering and sustaining WMS (Extended Warehouse Management (EWM), Transportation Management (TM),
• ...ERP Central Component (ECC) - S/4HANA, etc.) across the DLA Major Subordinate Commands (MSCs) (Distribution, Weapons Support, Disposition, Troop Support, etc.). The incumbent will operate in a high-tempo environment, responsible for de-risking...
• ...and ensuring mission success for some of the Department of War's most complex and critical logistics modernization efforts, including the enterprise-wide deployment of WMS at DLA's largest depots...
• ...as well as select locations for service partner operations
• The Supervisory IT Program Manager will be assigned to one of two missions: Deployment and IPT Branch Chief: Leads and supervises a diverse team of hardware, mobile, deployment, and Automated Materiel Handling Equipment...
• ...(AMHE) specialists, responsible for the hands-on, end-to-end execution of WMS go-lives. This role requires extensive on-site engagement to lead 'tiger team' rapid improvement events, resolve emergent hardware and software integration issues...
• ...and ensure mission readiness at a global scale. Responsible for planning, executing, and controlling WMS deployment programs and for integrating business capability requirements into solutions internal and external to DLA in support of the...
• ... software development lifecycle for the suite of applications within the DSS/WMS portfolio. Requires 50% or less travel.
• Product Owner Branch Chief: Directs a team of Product Owners, Project Managers, IT Specialists, and Agile team members to closely collaborate with DLA Business Process Owners and strategic partners to refine business capability requirements into...
• ... software applications and to identify capability gaps that may impact operational missions. Supervises personnel responsible for designing, developing, and testing business capability requirements. This role is responsible for...
• ...translating complex, often conflicting, business needs from multiple MSCs into clear, actionable, and technically sound software solutions. The incumbent will lead governance discussions, manage stakeholder expectations at the General Officer
• ...and SES level, and prioritize a multi-million-dollar portfolio of development work against the agency's most critical strategic objectives. Occasional travel; 25% or less.
• Provides corporate process management services to include management and oversight of Major Automated Information Systems (MAIS) and other designated systems.
• Directs either implementation of a specific project segment providing expert guidance on rapid deployment/implementation or development of Enterprise business capability utilizing Commercial Off-The-Shelf (COTS)...
• ...and Government Off-The-Shelf (GOTS) packages, such as WMS, DLA Distribution Mapping System (DDMS), Vendor Shipment Module (VSM), Equipment Control System (ECS), Material Flow System (MFS), and Programmable Logic Controllers (PLCs), etc.
• Provides functional advice and guidance to DLA HQ, MSCs and Field Activities on policies and proposed courses of action to assure compliance with existing policy, directives, and effectiveness in meeting the Agency's mission.
• Supports the preparation and delivery of program briefings to all levels of management within DLA, including the Director, as well as senior management officials throughout the Department of Defense (DoD).
• Supports the Agency Strategic Initiatives including Digital - Business Transformation (D-BX) and IT software lifecycle modernization including directing, deploying, and supervising Agile teams supporting a continuous delivery pipeline
• Directs team members participating in software lifecycle that includes testing, test automation, and scrum methodologies to deliver capabilities across DLA platforms.

Qualification Summary

To qualify for a Supervisory IT Program Manager (APPSW), your resume must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent to other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes but is not limited to: - Provides specific expertise in the functional areas of architecture, risk management, IT testing, system development, and maintenance. - De-conflicts and prioritizes a large portfolio of competing technical requirements from multiple senior stakeholders (GS-15/O-6 and above), balancing sustainment needs with new development and strategic modernization efforts. - Leads multi-organizational 'tiger teams' or 'swarm' events to diagnose and resolve critical, time-sensitive system failures during or immediately following a major software deployment. - Performs risk management analysis, modeling, metric gathering/analysis and process development required to successfully identify program risks, risk levels, consequences of risk, deviations to consequences and mitigation strategies. - Coordinates, monitors, and directs the systems phases to include the plan and analyze, design/build/test, and deployment/implementation phases of the assigned Development project initiative. - Develops and executes contingency plans for major IT system deployments, such as a reverse cutover strategy, blended APSR operations, inbound queue metering, or priority queue monitoring to mitigate enterprise-level operational risk. - Develops and briefs a formal Plan of Action and Milestones (POAM) to General Officer/SES leadership in response to a high-visibility, customer-facing system issue. - Participates in the "gap analysis" process on-site at operational warehouse locations to identify hidden requirements and process disconnects not captured in formal documentation. - Assists leadership in formulating and executing the assigned budget by collecting, consolidating, and analyzing project data to determine mission-essential requirements, and then prioritizing input for budget submissions. - Directs requirements analysis of data and comparable activities which support development of goals and objectives related to high levels of program and project management as supported by the software development lifecycle (SDLC). - Analyzes and resolves complex, end-to-end data interface and transaction failures between major ERP systems (e.g., SAP, EBS, GCSS-M, D035K, GCSS-Army) and third-party logistics systems (e.g., DAAS, Syncada, U.S. Bank). - Interprets functional requirements of program solutions involving the breakdown of functional processes into discrete requirements to be implemented into DLA Platforms and applications. - Develops workload assignments to direct the program, recommending changes, and adjustments including revised resource levels and execution strategies. - Assures industry standard project management methodology is implemented for maximum effectiveness, efficiency and success of assigned IT programs and IT sustainment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Nation's Logistics Combat Support Agency, responsible for delivering agile, adaptive, and resilient logistics support across the continuum of conflict.