Telework Eligible

Yes

Major Duties

• Responsible for planning, organizing, coordinating, directing, and integrating the work of subordinate staff.
• Manages and directs subordinate technical, quality assurance, and administrative personnel.
• Develops, presents, and promulgates recommendations for changes in/enhancements to branch programs to improve customer service and satisfaction.
• Manages studies and special projects regarding and affecting Supplier Operations plans, goals and initiatives.
• Monitors the collection, consolidation, and analysis of metrics and data used to inform operating officials regarding the viability, effectiveness, and efficiency of Team programs.
• Identifies and implements initiatives to eliminate or reduce inefficient and/or ineffective work practices and provides technical guidance to subordinates to improve efficiency and productivity.
• Reviews decisions made by subordinates and/or team leads, assuring application of all personnel management programs.

Qualification Summary

Quality Assurance Specialist your resume and supporting documentation must support: A.Specialized Experience: One year of specialized experience that equipped you with the particular competencies tosuccessfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent underother pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirementsincluding time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimumqualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditablespecialized experience includes: Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, thatproducts comply with requirements prior to acceptance. Investigating customer complaints and deficiency reports, and providing identification of causes to appropriateauthorities. Forecasting/identifying impact of changing mission requirements and prepares documents necessary to justify and change human resources authorizations. Approving expenses involving within grade increases, extensive overtime, employee travel and awards and bonuses for subordinates, and hearing and resolving informal employee/group complaints/grievances. How You Will Be Evaluated Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Nation's Logistics Combat Support Agency, responsible for delivering agile, adaptive, and resilient logistics support across the continuum of conflict.