Telework Eligible

Yes

Major Duties

• Manages, coordinates, and provides oversight in support services which include, utilities, telephone services, custodial, refuse, pest management, environmental, police and fire, medical, mail, radio frequencies and fuel requirements.
• Coordinates various government-furnished services with many levels of government and commercial organizations involved in the Distribution Center's base support structure.
• Plans and coordinates the maintenance, repair, modification of installation facilities and mechanized material handling equipment.
• Responsible for maintenance and upkeep of the physical structures, utilities and grounds of the installation.
• Ensures the Service Provider (SP) complies and follows all environmental regulatory requirements.
• Implements the Quality Assurance Surveillance Plan (QASP) for SP compliance with government furnished property and service requirements.
• Serves as Accountable Property Officer (APO) for personal property and maintaining hand receipts.
• Prepares and presents briefings to Command Staff, higher headquarters, and visitors.

Qualification Summary

To qualify for a Support Services Specialist, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures. Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization. Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment. Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting to insure the efficient operation of an organization. Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities, and equipment maintenance. B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify for grade level GS-11 based on education in lieu of specialized experience, you must possess 3 full academic years of graduate level education or a Ph.D. or equivalent doctoral degree in a major study related to public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. C. Combination: Equivalent combinations of education and experience are also qualifying for grade level GS-11 for which both education and experience are acceptable and may be computed by first determining the applicant's total 2 qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11. Work Environment The work environment involves everyday risks or discomforts that require normal safety precautions. Work is performed in an office type setting where the work area provides adequate light, heat, and ventilation or in an industrial environment where lighting may be limited, temperatures may vary and ventilation can be poor; however, research and reviews will require frequent visits into warehouse and operational areas of the Distribution Center. These industrial areas include warehouses, secured areas, outdoor spaces, and warehouse areas with mechanized material handling equipment. Some exposure to weather, dust and noise is likely during reviews. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

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