Job Description

Service Account Assistant is a dynamic, collaborative, and innovative problem solver. You will support all our day-to-day activities, imagining new ways to improve relationships between the company and new customers. In this role, you will assume a wide variety of responsibilities, including sales management and communications.

Salary range: $45000 - $55000 per year.

RESPONSIBILITIES

• Manage a portfolio of accounts to achieve long-term success

• Develop positive relationships with clients

• Act as the point of contact and handle customers’ individual needs

• Generate new business using existing and potential customer networks

• Resolve conflicts and provide solutions to customers in a timely manner

• Supervise account representatives to ensure sales increase

• Report on the status of accounts and transactions

• Set and track sales account targets, aligned with company objectives

• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)

• Suggest actions to improve sales performance and identify opportunities for growth

Qualifications

• Degree required, preferably in Communications, Marketing or similar.

• Proven account management or other relevant experience

• Ability to handle a high volume, complex inquiries, and high-profile client base

• Effective presentation and training skills required

• Effective collaboration and problem-solving skills required

• Ability to multi-task, manage through conflict, and use priority setting to accomplish goals required.

• Experience in delivering client-focused solutions based on customer needs

• Strong learning agility, in order to quickly gain expertise on

• Excellent organizational and time management skills.

• Ability to communicate, present, and influence credibly and effectively at all levels of the organization.

• Natural relationship builder with integrity, reliability, and maturity

Additional Information

All your information will be kept confidential according to EEO guidelines.