Kelaca is seeking a Quality Test Engineer for our client partner for a remote position.

The Company, headquartered in North Carolina, operates in the Public Safety 9-1-1 call center telecommunications market, which represents one of the largest, most dynamic markets in transition in the world. This is an opportunity for you to join a growing organization and contribute to the Company’s success as they execute their corporate strategies.

They are seeking a Quality Assurance professional to lead the development and implementation of the Testing and QA Program for the full suite of The Company’s products. The Company provides a range of solutions for both telecommunication providers and public safety agencies, all centered on the National Emergency Number Association’s (NENA) i3 standard, or more commonly, NextGen 9-1-1.

Job Purpose:

The Quality Test Engineer will work with the Engineering and Development teams to write and run all manual testing for the full suite of The Company’s software. In time there are further opportunities to build and maintain a testing and quality program for the organization. This critical role will ensure that The Company has appropriate QA facilities to test products related to telecommunications and network integration, as well as customer facing applications in both thick and thin-client versions. This person will define and implement the test cases and eventually define procedures which are used in every stage of the Agile method and will contribute daily as part of the development team scrums. This person will also, in time, lead the development of documentation needed to support both internal and external users of the software.

Duties and Responsibilities:

The duties and responsibilities of this position may include, but are not limited to, the following:

• Design, implement and maintain test procedures, including test cases, as necessary for each release and for regression testing.
• Maintain and track resolution of issues found during testing.
• Work with Engineering to ensure that the technical resources are deployed and ready to support daily testing efforts.
• Perform the primary QA functions and ensure that all products are delivered with optimal quality.
• Participate in regular meetings with Engineering and Development (including daily scrums) to represent and prioritize QA requirements.
• Develop and maintain the portfolio of internal and external documentation, and participate as needed in external meetings with customers and prospects.
• Design, implement and manage a thorough Quality Assurance process for the company, including identification of the technical resources needed to perform QA on all software development products.

Qualifications:

This person must possess a strong working knowledge of Quality Assurance in the telecommunications and/or software industries. Specific experience with emergency services, especially the NG9-1-1 standards, and VoIP protocols is a strong plus. This person should also be adept at project management, scientific testing protocols, and creating written communications with a market focus.

Qualifications include:

• 5+ years experience in product launch is beneficial
• Experience with Windows and Linux environments
• SQL, Java, and .Net familiarity
• Manual testing experience including creating test cases, executing test case, and identifying solutions.
• Proven record of establishing processes, building teams and scaling activities to match strong business growth
• Ability to manage multiple priorities and numerous business initiatives simultaneously and work in an unstructured environment
• Polished communication skills
• Technology leadership experience with a diverse work history including project management, quality assurance, customer or market communications, new product launches, and managing teams for organizational success. NG9-1-1, SIP and/or Telecom experience are highly desired.
• Bachelor’s Degree or equivalent industry experience that demonstrates the ability to provide immediate impact and value to the organization

Job Type: Full-time

Hours of Work in Office: Monday-Friday; 8am-5pm

FLSA Exemption Status: Exempt

Apply to Kelaca today so we can schedule a conversation with you to further discuss this exciting opportunity.

Kelaca is an Equal Employment Opportunity company and does not discriminate in employment based on: age, disability, national origin, race, color, religion, veteran status, genetic information, gender, sex, gender identity, sexual orientation, pregnancy, or other non-merit factor.