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Entry Level Customer Support

Nelson

Entry Level Customer Support

Buena Park, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking an Entry Level Customer Support to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    ​QUALIFICATIONS:

    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills

    Company Description

    For over 50 years, Nelson has been a trusted workforce solutions firm connecting companies of all sizes with resources that help build efficient, productive teams across the enterprise. Using our expertise and customized solutions, we deliver flexible, scalable staffing, recruiting, and payrolling programs to organizations in California and other major job markets. Our business partners appreciate our genuine approach, exceptional service, and swift adjustment to shifting workforce needs. With a commitment to transparency, authenticity, and credibility, we help talented candidates find new jobs and careers and employers find the right employees to help them achieve their strategic business goals.

  • Industry
    Graphic Design