Le Labo fragrances was born in Grasse (France), raised in New York (USA) and offers artisanal genderless scented creations (fine perfumery, home fragrance as well as formulas for body, hair, and face). Le Labo stands for "the lab" in French: Each of our boutique’s function like an open laboratory designed as an entertainment park for the senses where people can take the time to smell and touch raw ingredients in order to awaken their olfactory system and trigger emotions. We freshly hand-blend our fragrances on site, to the order and each label is personalized with the date and place of the formulation as well as a message chosen by our client. Creating soulful Beauty with Care through our craft of slow perfumery is the heartbeat of our company. We work with a community of craftspeople who shape our world: the flower harvesters, the local family farms, the candle hand-pourers, the reclaimed wood artisans, the lab technicians etc.

Joining Le Labo means joining a scented Revolution initiated more than 15 years ago as the antidote to mainstream fragrances and conventional marketing approaches. Being able to nurture our "small" roots and artisanal ethos while scaling our actions to become "big" and reach more people is our current balancing act for which we need support. Check out our manifesto online if you are intrigued, and please only engage if you truly connect with it.

JOB SUMMARY:

We are currently looking for an Associate, North America Wholesale Operations to join the Le Labo North America team.

As part of the sales department, this role will support the rapid growth of the wholesale channel, ensuring effective development and performance of our bricks & mortars doors while supporting through the daily operational enhancements. In this position, the Associate, NA Wholesale Operations will be partnering closely with retail partners and acting as a key support to the field and sales teams in North America. He/She/They will report to the Assistant Manager, NA Wholesale Operations. This role is based in our Williamsburg, Brooklyn office.

PRIMARY RESPONSIBILITIES:

PURCHASE ORDER MANAGEMENT

• Lead management of Purchase Orders from retailers: track and report weekly order levels to ensure forecast alignment.
• Analyze each PO identifying call outs and opportunities (wrong SKU's, incorrect prices, wrong U/P, rejections) address and follow through with the responsible stakeholders to ensure proper placement.
• Own the listing and exclusions master list in partnership with the event management team. Confirm all SKU's, and locations are correctly placed in the tracker.
• Manage the OOS list, share with NA wholesale team available items for replenishment and ensure retail partners orders. Collaborate with supply chain team on any OOS urgent scenarios to track when back in stock.

NEW PRODUCT / PROGRAM LAUNCHES

• In partnership with the Assistant Manager and Online team, prepare new launch templates and presentation for retail partners, providing information to retailers within the 12 weeks’ timeline to ensure successful set up.
• Anticipate new launches and schedule all factors needed, showcasing organizational skills to ensure success. Work with internal teams to project manage receipt of this information, always ensuring accuracy with any updates and communication with retailers.
• Own new launch set up process; collaborate with event management on timeline, set up the event in MI9 system and plan for any additional shipments needed to help support new launches such as samples and additional collateral.
• Work cross functionally with online team and product development to provide any samples needed for marketing purposes in a timely manner.
• Manage special orders through when needed to support new launch plan and in store activations. Keep all parties updated with shipment through B2B. Track shipments and alert respective parties of the delivery.
• Create reporting on the success of new launches.

NEW OPENINGS

• Manage the execution of the process for new door opening.
• Coordinate the scheduling and delivery of free supplies.
• Help track opening POs to ensure proper delivery.

Qualifications

QUALIFICATIONS & SKILLS:

• 3+ years of experience in retail operations, account management or similar field
• Extremely detail-oriented, highly organized, superb project management skills, and ability to multi-task in a fast-paced, deadline-driven environment
• Team player
• Strong verbal and written inter-personal communication skill
• Excellent problem-solving skills and ability to complete tasks within set timeframes
• Self- starter and ability to work independently
• Proficient knowledge of Power Point and Excel (advanced formula, Pivot Table, V-Lookup, Conditional formatting)
• Experience with SAP a plus
• NY-base resident with ability to visit the office/warehouse in Brooklyn as needed

The anticipated base salary range for this position is $59,500 to $89,000. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

Job: Sales
Primary Location: US-NY-Brooklyn
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 233471

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.

The Estée Lauder Companies (ELC) is the global leader in prestige beauty. ELC is the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout the organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of the company’s founder Estée Lauder.