As an integral member of the Operations Team, the Director, Operational Excellence must have the confidence to challenge existing manufacturing and business processes while maintaining the humility to learn from and listen to the process owners & team members.   In this role, you will lead, inspire, and influence functional leaders & frontline staff with your passion for continuous improvement by driving cost savings, focusing on quality, process and performance improvements, system and data management, line reviews and upgrades, validation requirements and optimizations.  The role has ownership over validation, new product introductions (inclusive of costing) and continuous improvement. 

Collaboration and coaching are the keys to supporting the business to improve its existing processes and imbedding Lean thinking into new processes.  This role delivers sustainable operational improvements and productivity by leading and managing strategically aligned projects and teams.

PRINCIPLE ACCOUNTABILITIES

• Develop and implementation of the continuous improvement processes to achieve best-in-class operations.
• Drives improvements regarding operational KPI’s (OEE, quality, lead time,…).
• Collaborate with Operations, Planning, QA, EHS, Finance &  enginereeing to ensure problem solving at all levels.
• Leads and/or supports local, regional or global projects.
• Drives system improvements which includes MES and BI tools.
• Responbile for line reviews, optimizations (including automation), agility and capabilities.
• Responsible of line & equipment validation.
• Ensures OTC & GMP compliances.
• Support new product launches which includes costing.

ADDITIONAL JOB SPECIFICATIONS/ COMPETENCIES

• Demonstrated ability to collaborate, build relationships, train, and develop along with and other people management skills.
• Thorough knowledge of Lean and Continuous Improvement Techniques, Systems and Processes. 
• Proven, demonstrated skills and abilities in driving an operational team (ops manager, ops director).
• Excellent analytical capabilities and use of statistics other related analytical modeling techniques.
• Excellent communication skills, comfortable in dealing with a variety of contacts at all levels. Knows how to obtain support from different collaborations.
• Demonstrated ability to think creatively, deal with ambiguity, and manage changing priorities.
• Proven track record in project management.

QUALIFICATIONS

EDUCATION:    Minimum Bachelor’s degree (Engineering, Business, Operations Management, or Technical related field)

EXPERIENCE: 

• • Minimum 6 years of experience in Supply Chain and/or Operations management
    • Minimum 3 years of experience in a lead operations role
    • Six Sigma SME (Subject Matter Expert)

CERTIFICATIONS / LICENSE:  Lean / Six Sigma Black Belt certification preferred

WHO WE ARE

OUR BRANDS: The Estée Lauder Companies Inc. is one of the world’s leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Prescriptives, Lab Series, Origins, Tommy Hilfiger, MAC, Kiton, La Mer, Bobbi Brown, Donna Karan New York, DKNY, Aveda, Jo Malone London, Bumble and bumble, Michael Kors, Darphin, Tom Ford, Smashbox, Ermenegildo Zegna, AERIN, RODIN olio lusso, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, By Kilian, BECCA, Too Faced and Dr. Jart+.

OUR HERITAGE: Since Estée Lauder founded our Company in 1946 with four cosmetics products and unlimited dreams, we have grown virtually every year on the key principles she established: creativity, innovation and entrepreneurship. The Estée Lauder Companies are committed to building world-class brands by developing talented people. We champion a professional organization that emphasizes excellences at every level. Our people are our greatest asset and the success of our company is the result of the talent, passion, and vision of our creative and highly dedicated employees, who set a global standard for innovation, service and quality. The Canadian Supply Chain and Canadian Innovation Centre is at the core of that innovative spirit. (http://www.elcompanies.com/who-we-are/the-lauder-family)

OUR CULTURE & VALUES: Our culture is often described as a rare mix of family values with a high-performing public company with a mission of “Bringing the best to everyone we touch and being the best in everything we do. This unique mix translates into a caring, collaborative, and compassionate workplace that is also demanding – with a competitive spirit that is a powerful source of motivation. Above all else, there is a focus on long-term, sustainable growth which engenders loyalty and commitment from internal and external stakeholders. We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles: http://www.elcompanies.com/who-we-are/culture-and-values.

To learn more about our unique corporate culture in Canada, please visit LinkedIn.

JOB: Manufacturing - Supply Chain PRIMARY LOCATION: Americas-CA-ON-Markham JOB TYPE: Standard SCHEDULE: Full-time SHIFT: 1st (Day) Shift JOB NUMBER: 2121021 We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.

The Estée Lauder Companies (ELC) is the global leader in prestige beauty. ELC is the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout the organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of the company’s founder Estée Lauder.