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Commonwealth Psychology Associates

Commonwealth Psychology Associates

Assistant Operations Manager

3 locations
Cambridge, MA
Boston, MA
Newton, MA
Full Time
  • Responsibilities

    Commonwealth Psychology Associates is a multi-specialty psychological counseling and behavioral health center dedicated to providing state-of-the-art, collaborative care for our clients, all under one roof.

    We’re looking for an intelligent, problem-solving Assistant Operations Manager to help us create and maintain a therapeutic experience from the moment our clients enter the office.

    What You’ll Do

    • You’ll be the Director of First Impressions, the backbone of the administrative team, and a contributor to an ever-evolving set of best practices that create our superb client experience.
    • You’ll both participate in the administration of the Commonwealth Psychology client experience and supervise the administrative assistants working toward the same goal.

    What does that mean? You’ll be responsible for executing on a variety of front- and back-of-house operations such as:

    • Greeting clients
    • Collecting co-payments
    • Coordinating client intake
    • Handling billing software
    • Diving into various medical office management tasks
    • Supervising administrative assistants contributing to the same mission
  • Qualifications

    Requirements for the Healthcare Operations Assistant role include:

    • Should be available for full-time employment starting in August 2019
    • Relevant experience in the healthcare, administrative, or retail management space
    • This position requires that candidates must be authorized to work in the United States on an ongoing, permanent basis without requiring sponsorship in the future

    Other qualifications include:

    • Excellent communication skills
    • Ability to multitask in a fast-paced environment
    • Ability to solve problems independently
    • Superb attention to detail
    • Ability to quickly learn new skills, software, and terminology
  • Compensation
  • Benefits

    In addition to our competitive salary, we offer the following benefits:

    • Health, dental, and even pet insurance!
    • Student Loan Assistance Program
    • 401(k)
    • Generous Paid Time Off
    • Weekly catered lunches
    • Fun, friendly environment that encourages positivity and productivity
    • On-the-job training and professional development

    We care deeply about our work, our employees, and our clients. At Commonwealth Psychology Associates, we’re on a mission to promote the health and emotional well-being of our staff, clients, and community. That’s why we’ve been put on the Boston Globe’s “Top Places To Work” list three years in a row.

  • Industry
    Health, Wellness and Fitness
  • Locations
    Cambridge, MA • Boston, MA • Newton, MA
  • About Us
    CPA is multi-specialty behavioral healthcare practice with multiple locations in Greater Boston. We provide high quality clinical care, including therapy & counseling, medication management, and neuropsychological testing, while delivering top notch customer service.