JOB DESCRIPTION

Start date: June 7th, 2021

End Date: August 13th, 2021

Location: To ensure the health and safety of our colleagues, this position will be work-at-home. CVS Health is the nation's premier health innovation company helping people on their path to better health. We are building a new health care model that is easier to use, less expensive, and puts the consumer at the center of their care. Our Corporate Internship Program is a nationally recognized experience; it is also a great way to gain confidence, sharpen your skills, and make a difference.

You will gain valuable work experience and participate in:

• Projects that contribute to the success of our business
• Community service initiatives
• Mentorship and networking opportunities
• Interaction with senior leaders

And our corporate interns have an increased likelihood to receive an offer for a future role with CVS Health.

What this business area supports

• The Customer Experience Optimization team contributes to accelerating the pace of digital innovation at CVS Health with high-impact, actionable tests. We focus on a customer-centric approach to optimizing experiences, aligning with business priorities, and influencing outcomes that will enhance digital products. We work across all digital businesses to change mindsets from “we think” to “we know” using quantifiable customer behavior data and insights. What you will do
• Support components of end-to-end test execution across a specific business unit or set up experiences
• Work collaboratively with VoC and Analytics teams to summarize and utilize qualitative research and quantitative data to inform testing opportunities
• Assist in identifying opportunities to optimize experiences across channels.
• Develop test plans aimed at improving the customer experience.

REQUIRED QUALIFICATIONS

• You should currently be pursuing a Bachelors degree

PREFERRED QUALIFICATIONS

• Have a willingness to relocate
• Be able to work in a fast-paced environment and meet tight deadlines
• Possess strong analytical and problem resolution skills
• Be able to communicate effectively with a diverse audience
• Encourage teamwork and a positive environment to improve team effectiveness
• Be resourceful and can quickly and successfully adapt to change
• Have an interest in obtaining full-time position within CVS Health

EDUCATION

• You should currently be pursuing a Bachelors degree
• Have an anticipated graduation date between September 2021 and August 2022
• Have a 3.0 + cumulative GPA

BUSINESS OVERVIEW

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.[]

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.