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Intern, Customer and Market Research

Learn more about American Heart Association
American Heart Association

American Heart Association

Intern, Customer and Market Research

Dallas, TX
Internship
Paid
  • Responsibilities

    OVERVIEW

    Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career.

    The American Heart Association’s Internship Program provides college students an opportunity for hands-on experience in various facets for individuals interested in gaining work experience with a non-profit, voluntary health organization. The Customer and Market Research team works within the Strategy Insights and Design team of the American Heart Association at the National Center in Dallas, Texas. This team functions as internal research consultants to all departments of the AHA, completing primary and secondary research. The work of this team includes survey design and review, data collection, analysis, and reporting. The team is seeking an intern with a passion for the mission of AHA and for deep-thinking exploration into brand impact, audience engagement, health communication, campaign effectiveness testing, health equity and social justice work, research design, analysis, and reporting.

    The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as training and support locally and through our National Center.

    #TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, Twitter, and at heart.org.

    INTERNSHIP OVERVIEW:

    • Time Commitment: 20 hours per week

    • Internship Duration: 1/17/2023 – 5/5/2023

    • Hybrid with one day a week in-person at National Center in Dallas TX

    RESPONSIBILITIES

    • Generational Differences Brand Research

    • Our team has an archive of brand research that we would like an intern’s assistance in synthesizing for insights through the lens of youth/early adult life stage trends. This analysis would be completed as a semester long intern project with the senior market research manager, and would require skills in correlation, regression, and ideally structural equation modeling statistics. Results from this work would result in presentation of insights to brand strategy team and key leadership of audience engagement plans for the future of AHA.

    • Research design and Survey Editing Assistance

    • The market research team regularly assists groups from within the AHA who have a need for assistance in the design of research projects, drafting of surveys or interview scripts. An intern would have the opportunity to observe and practice design, editing, and survey programming skills for these steps of the research process. Any experience with Qualtrics or another survey platform would be beneficial but is not required.

    • Research Reporting Contributions

    • Various projects require reporting out of research project results. This could include a deck, document, or presentation of key insights to groups within AHA who have partnered with our customer and market research team. Our intern would have the opportunity to contribute to the reporting of results. If there was an interest in contributing to scientific journal publication, this could be explored with existing publication projects the team is working on.

    QUALIFICATIONS

    • Background and interest in areas such as health communication, sociology, psychology, marketing, statistics or mathematics is desired

    • Knowledge of statistical analysis such as frequencies and correlations is required, with linear regression and structural equational modeling analysis skills is desired

    • Excellence in written communications skills

    • Ability to interact professionally and in a corporate, non-profit collaborative setting

    • Ability to work in a fast-paced, dynamic environment managing multiple priorities involving multiple entities

    • Basic knowledge Microsoft Office (especially PowerPoint and Teams), Qualtrics, and MarketSight is a plus

    • Minimum availability 20hrs/wk, M-F during normal business hours

    • Required Equipment:

    • Reliable WiFi Connection

    Apply Today:

    A cover letter is recommended to explain why an internship at the American Heart Association appeals to you.

    So, are you ready to intern for the largest voluntary health organization dedicated to fighting heart disease, stroke, and other cardiovascular diseases?

    #AHAWAYUP

    COMPENSATION & BENEFITS

    The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

    • COMPENSATION AND PERFORMANCE – Attracting talented, committed interns means offering competitive compensation, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.

    • PROFESSIONAL DEVELOPMENT – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

    The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

    At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

    This position not a match with your skills? Click here to see other opportunities.

    EOE/Protected Veterans/Persons with Disabilities

  • Industry
    Health, Wellness and Fitness
  • About Us

    The American Heart Association is the nation’s oldest and largest voluntary organization dedicated to fighting heart disease and stroke. We fund innovative research, fight for stronger public health policies, and provide critical tools and information to save and improve lives.

    Heart disease is the No. 1 killer worldwide, and stroke ranks second globally. Even when those conditions don’t result in death, they cause disability and diminish quality of life. We want to see a world free of cardiovascular diseases and stroke.

    The size and scope of our organization, along with our more than 40 million volunteers and supporters, allows us to make a real impact on our shared focus of cardiovascular and overall health.