Zeel, the Massage On Demand ® company, is looking for smart, innovative professionals to join our core Operations team. Operations Associates are at the heart of the Zeel mission. This team is responsible for helping Zeel customers to book massages, across the United States. This role requires the ability to multi-task, handle multiple lines of communication, and solve problems. It’s an ideal position for a recent graduate looking to join a fun team bringing exciting new way for clients to book massage. This is a full-time position, and requires evening, weekend, and holiday hours.

Responsibilities:

• Supporting customers and massage therapists via text, live chat, email and phone
• Fielding questions about Zeel’s services, including the membership program, massage, corporate and spa
• Collaborating with other departments and fellow associates on projects as necessary

• 1-2 years of experience in a customer service or sales role
• Extremely strong verbal & written communication skills
• An obsession with making sure customers are happy
• The potential to work well as part of a close-knit team
• Initiative and resourcefulness
• The ability to work remotely on occasion

• Unlimited paid vacation days
• Medical, dental & vision benefits
• 401K (with company match)
• Commuter benefits
• Company social events
• Massages, massages, massages!

Zeel® is not only the first mobile Massage On Demand company, with over 9,000 therapists in 65+ cities (and counting), we’re the largest too. Zeel delivers the best-licensed massage therapists to your home, hotel, workplace, or event. Book your Zeel Massage as little as an hour ahead of time, or up to a month in advance. With Zeel, you get everything you want in a massage: quality, convenience, access, value, and security. Zeel massages are simply the best massages.