Coffeyville Regional Medical Center, or "CRMC", is a 25-bed, non-profit, critical access hospital serving Southeast Kansas and Northeast Oklahoma since 1949. As a rural hospital, CRMC is surprising because of its large size and wide variety of services. Although we can provide many of the same services you will find in a big city, we take great pride in our friendly and caring staff.

The Financial Counselor works with patients and families to advise and plan for payment of services on patient accounts. S/he prepares and maintains payment arrangements, plans and coordination of benefits on behalf of the patient to maximize up front collections.

JOB DUTIES:

• Review scheduled patient procedures with insurance and prior authorization to inform patient of their financial obligation for services
• Contact patients prior to scheduled services to advise of financial costs and payment arrangements
• Counsel patients on financial options available to them
• Work with patients to arrange acceptable payment for services
• Work with patients to make credit plans on delinquent or current accounts
• Use discretion and judgment in making firm financial arrangements for the Financial Assistance Program (501R)
• Maintain confidentiality of all information according to HIPAA and company policy
• Record any and all collection efforts taken on individual accounts
• Process Employee Discounts and Payroll Deductions for CRMC associates
• Process M&I grant reviews and write offs

The Financial Counselor assumes other responsibilities as assigned.

JOB REQUIREMENTS:

• Analytical ability to apply criteria and evaluate information to make decisions
• Strong verbal and written communication skills; and excellent interpersonal skills in teaming with patients, medical staff and the public
• Detail oriented with proven ability to multitask
• Professional appearance and ease in developing rapport with others
• Understanding of billing, patient care, and excellent customer service
• Ability to type 45-60 WPM

EDUCATION AND EXPERIENCE:

• H.S. Diploma, G.E.D. or equivalent work experience in field, required
• Experience in billing office setting, preferred

CRMC BENEFITS OVERVIEW

Our comprehensive compensation plan includes, the following benefits.

• Generous paid time off
• Medical/Dental/Vision
• Kansas Public Employees Retirement System (KPERS)
• 403B Retirement Savings
• Additional Voluntary Insurance
• Federal Student Loan Public Service Loan Forgiveness Eligible Employer
• Voluntary Short Term Disability
• Employee Assistant Program
• Free Indoor Walking Track & Gym

We are excited to learn about you and hope you join us on a shared mission serving every generation with patient centered, compassionate care. Please take a moment to visit our website http://https://www.crmcinc.org/ to learn how we make an impact through collaboration, innovation, and stewardship.

Coffeyville Regional Medical Center is an Equal Opportunity Employer. We are committed to creating a diverse environment. We believe that diversity and inclusion among our associates is critical to our success. All qualified applicants will receive consideration of employment without regard to race, color, religion, gender, gender identify, sexual orientation, national origin, genetics, disability, age, or veteran status. If you need assistance or a reasonable accommodation, please contact Human Resources at HR@crmcinc.org or 620-252-1662.