POSITION DESCRIPTION

Our software development team provides critical enabling technology solutions for NAMM California's mission to redefine health care management through improved quality and efficient delivery of care. As an Agile Practitioner (Scrum Master), you will be part of one or more fast-paced multifunctional Scrum teams working to continuously refine and expand an innovative product portfolio that offers a broad range of management services to health care providers. We are looking an expert in Agile software delivery with a deep understanding of the Scrum framework based on practical experience. Only motivated individuals with a servant-leader mindset, exceptional people skills, consistent follow-through, quality focus, a talent for coaching people, and a brain wired for process refinement need apply. Qualified candidates must possess demonstrable experience guiding Scrum teams from formation to a high-performing mature state, and superb communication and collaboration skill s.

PRIMARY RESPONSIBILITIES:

• Schedule, attend, and facilitate productive Scrum ceremonies (Daily Stand-up, Sprint Planning, Sprint Review, Sprint Retrospective)
• Engender an Agile mindset among team members, convey practical understanding of the reasoning behind how the Scrum framework works, and challenge the team to continuously improve
• Actively clear impediments blocking team progress and keep the team focused on iteration objectives
• Quickly identify delivery risks, surface them to the team, and track through resolution
• Support and work with the Product Owner and Delivery Team members to cultivate a healthy intra-team dynamic with respect to priorities and scope
• Capture meaningful metrics to quickly surface delivery risks, identify process problems, evaluate process changes, and measure team improvement
• Inculcate a quality focus among team members and ensure they stay mindful of (and avoid) the cost incurred by cutting corners in the name of expediency
• Regularly report delivery status to department leadership and advise them on environmental factors that impede team performance

ABILITY:

• Ability to work effectively in a team environment, across the organization, with external parties, or independently
• Approachable servant-leader able to earn and keep team members' trust and respect
• Engaged learner with the ability to quickly absorb and understand complex information
• Flexible individual with the ability to extract creative solutions from the team to unexpected challenges
• Ability to quickly identify and communicate risks
• Motivated individual who takes initiative, follows through, stands by commitments, and encourages the same in others

SKILLS:

• Excellent verbal and written communication skills required
• Diplomatic with strong negotiation and conflict resolution skills
• Strong critical thinking skills

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

REQUIRED QUALIFICATION:

EDUCATION/ EXPERIENCE:

• Associate's or Bachelor's degree in Engineering, Computer Science, Business, or related area
• At least 4 years of relevant professional experience as a Scrum Master with a track record of developing high-performing software delivery teams
• Certified Scrum Master (CSM)
• In-depth knowledge of the Agile software development life cycle and implementation approaches
• Experience with production solutions and understanding of underlying technical components (servers, databases, storage, network configuration settings, Cloud, etc. )
• Demonstrated success working under tight deadlines with demanding quality requirements
• Proficiency with work item and defect tracking management systems ( e.g. , Team Foundation Server, Azure DevOps, Jira, Rally, Aha!, etc. )
• Proficiency with Visio, Excel, Word, and PowerPoint

CAREERS WITH OPTUM. HERE'S THE IDEA. WE BUILT AN ENTIRE ORGANIZATION AROUND ONE GIANT OBJECTIVE; MAKE THE HEALTH SYSTEM WORK BETTER FOR EVERYONE. SO WHEN IT COMES TO HOW WE USE THE WORLD'S LARGE ACCUMULATION OF HEALTH-RELATED INFORMATION, OR GUIDE HEALTH AND LIFESTYLE CHOICES OR MANAGE PHARMACY BENEFITS FOR MILLIONS, OUR FIRST GOAL IS TO LEAP BEYOND THE STATUS QUO AND UNCOVER NEW WAYS TO SERVE. OPTUM, PART OF THE UNITEDHEALTH GROUP FAMILY OF BUSINESSES, BRINGS TOGETHER SOME OF THE GREATEST MINDS AND MOST ADVANCED IDEAS ON WHERE HEALTH CARE HAS TO GO IN ORDER TO REACH ITS FULLEST POTENTIAL. FOR YOU, THAT MEANS WORKING ON HIGH PERFORMANCE TEAMS AGAINST SOPHISTICATED CHALLENGES THAT MATTER. OPTUM, INCREDIBLE IDEAS IN ONE INCREDIBLE COMPANY AND A SINGULAR OPPORTUNITY TO DO YOUR LIFE'S BEST WORK.(SM)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, we’re doing a lot of good for more than 142 million people worldwide.