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Be a part of the team that has been innovating printing and marketing since 1864. For over 150 years, RR Donnelley has helped businesses connect with audiences through the power of words and images. With our numerous complementary capabilities in creative and design services, content management, digital and print production, data analytics, supply chain management, business process outsourcing, and logistics, RR Donnelley locations are designed to keep our clients within reach of their customers.
Assists with daily activities of shipping department regarding materials movement or handling, receiving, loading, unloading, transporting, stacking, order filling and shipping printed product. Performs manual and clerical duties related to the preparation and shipment of customer samples and finished product mailed primarily through Fed Ex, UPS, USPS and other similar carriers. Ensures product is produced and prepared according to customer specifications and service level agreements.
All employees are responsible for conducting themselves in a manner which will enhance customer satisfaction and support teamwork in a high employee involvement work culture.
- Performs manual and clerical duties related to the shipment and receipt of materials, supplies, equipment and finished products shipped via freight or third party LTL carrier.
- Typical shipping activities include: checking goods against shipping documents and authorizations, packing goods for shipment according to specifications, preparing bills of lading, posting weight and shipping charges and attach information and shipping instructions on to boxes.
- Perform routine, but varied duties in support of manufacturing areas in accordance with standard procedures. Maintain necessary files and documentation.
- Utilize small hand tools and operates material handling equipment including forklifts, skids, pallet handlers, hand trucks, etc. to stage materials and load trucks.
- May perform activities related to load planning of outbound trucks to meet customer delivery requirements and cost parameters.
- Apply knowledge of department policies and procedures to resolve customer and operational concerns/issues as needed.
- Effectively communicate with customers, suppliers, customer service, and production.
- Build and maintain positive relationships within each service area/department; coordinating and utilizing resources to ensure all products are handled, stored and shipped according to established guidelines, at the lowest possible cost.
- Work closely with management staff to understand and assist with implementing action plans to achieve department objectives and improve efficiencies.
- Assist management with departmental activities, training, safety and special projects.
- Read, understand and comply with relevant federal, state, local and company safety regulations and policies (e.g., OSHA, Personal Protective Equipment, Safety Shoes, etc.)
- Reinforce safety training and safe work practices; participate in safety meetings.
- Maintain a clean and organized work area. Maintain security at receiving/shipping dock doors.
- Follow Company recommended techniques for lifting, stacking, manipulating and handling materials and operating Powered Industrial Vehicles.
- May occasionally perform activities related to receiving materials such as unloading trucks; checking against bills of lading, packing slips, etc., identification and quantity; maintaining records of goods received.
- Participate in continuous training and development of employees and temporary labor.
- Responsible for meeting ISO requirements
The pay range for this role at the noted location is $16.60 - $21.58/hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include, overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.
RRD is an EEO/AA including Vets and Disabled Employer
Required Skills
- Ability to safely operate Powered Industrial Vehicles, required.
- Requires very good knowledge of general administrative and manufacturing operations procedures and knowledge of job specific processes key to successfully executing and completing the more progressive/complex duties of the job.
- Ability to follow company policy and understand any rules or regulations governing the work being completed and the impact work has on a department or the company.
- Have a strong knowledge of required information systems, including materials tracking systems, storage and retrieval systems, inventory control systems and applicable reporting systems which may include spreadsheets, databases and other materials receipt and usage systems.
- Must have very good knowledge of technology to include computers and software programs.
- Requires good knowledge of multiple functions or areas of the business in which there is frequent contact while completing daily work assignments of the job.
- Must have very good oral and written communication skills sufficient to explain methods and/or procedures when completing assignments.
- Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others.
- Job requires ability to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.
Required Experience
HS diploma or equivalent with 3-5 years of administrative/operational support in shipping/manufacturing operations directly related to the duties of the job, or demonstrated ability to meet the job requirements.