This position recruits consumers in collaboration with the Fairbanks Native Association (FNA)-sponsored Interagency Transition Council (ITC) which is comprised of a community leadership network of service agencies. The Alaska Native Pandemic Project provides crisis intervention services and related recovery support for children, youth, and adults impacted by the COVID-19 pandemic.
Required Skills
JOB DUTIES
- Conducts outreach in collaboration with ITC to recruit consumers or other individuals in need of Crisis Mental Health or Recovery Support Services
- Responsible for filling treatment slots
- Meets with System of Care agencies to provide an overview of the ANPP initiatives
- Collaborate with internal and external resources to identify tools and resources for consumers and employers that can be used to expedite efforts
- Assists consumers with paperwork for service entry, as needed
- Provides file documentation in accordance with established standards, and submits reports and other data in an accurate and timely manner
- Facilitates non-clinical activities to include educational, cultural, recreational and social activities
- Attends staff meetings and in-service trainings, and presents cases for routine/problematic staffing as needed, including participation in interdisciplinary treatment team
- Maintains consumer confidentiality in accordance with 42 CFR Part 2 and HIPPA
- The incumbent of this position must work well under pressure, meeting multiple and conflicting deadlines. The incumbent shall at all times demonstrate cooperative behavior with colleagues, supervisors and consumers
- Continuously updates skills through training targeted in Staff Development Plan
- Attends and participates in meetings and quality improvement activities as required
- Furthers the mission of the organization through active support of the strategic goals
- Performs other job-related duties as assigned
NECESSARY KNOWLEDGE, SKILLS, AND ABILITY
- Knowledge of substance use and behavioral health disorders
- Knowledge of customer service concepts and practices
- Understanding and sensitivity to diverse cultures and lifestyles, with demonstrated experience working effectively with Alaska Native Populations
- Skill in operating personal computer utilizing a variety of computer software
- Skill in managing multiple priorities and tasks concurrently and meet deadlines
- Skill in oral and written communication
- Skill in establishing and maintaining cooperative working relationships with other employees
- Ability to work independently as well as with teams
Required Experience
MINIMUM QUALIFICATIONS (Education & Experience)
- Bachelors’ degree in related field
- One (1) year experience providing culturally specific services
- Experience with service agencies in the Fairbanks North Star Borough
- A combination of experience, education, and training that provides the required knowledge, skills, and abilities may substitute for degree requirements
PREFERRED QUALIFICATIONS (Education & Experience)
- Experience in providing direct care/ behavioral health services