Job Description

AMBULNZ is a leading provider of mobile medical services and transportation in 26 US States and in the United Kingdom.  We're transforming the patient experience by delivering at-home medical care that unleashes the full promise and potential of telemedicine.  When medical transportation is required, Ambulnz's revolutionary digital application simplifies transport requests, vehicle dispatch, and provides real-time location and arrival times for our state-of-the-art vehicles.

At Ambulnz, our employee experience begins with identifying and attracting incredible talent - hiring people who embody our core values and share our vision to provide quality patient care. We want Ambulnz to always be a place where employees grow, evolve and discover their existing and untapped potential. We are committed to building a company that every employee feels proud to be a part of - a place where we invest, grow and cultivate our most valuable asset - our people.

We are bringing innovation to a stagnant industry and are looking for an Operations Manager to join our team.

AS AN OPERATIONS MANAGER YOU WILL: 

• Supervise and coordinate shift day-to-day operations of the EMTs
• Maintain constant up-to-date knowledge and records of all current protocols issued by all regulatory agencies pertaining to ambulance services
• Ensure the security of all company property at your station
• Ensure proper communication of all company policies for field operations to all staff members timely and effectively
• Aid the Operations Manager in assuring all paperwork is turned in and completed in a timely manner (check sheets, PCR, DAT, RX,EMS, etc.)
• Ensure quality and productivity of EMTs performance through driving evaluations and counseling
• Schedule EMTs as necessary to fit business demands
• Recommend effective changes to schedule for selected employees to fit demands as necessary
• Generate employee productivity and satisfaction reports to the appropriate stakeholders in the business
• Work closely with dispatch team members to ensure proper executions of dispatching policies and procedures
• Make recommendations to improve operational efficiency
• Maintain company compliance with OSHA regulation.

QUALIFICATIONS: 

To be successful in this role, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skills, and/or ability required:

• 3+ years experience working in an EMT or Paramedic role 
• 1+ years in a supervisory role
• Bachelor's Degree preferred
• Proficiency in Microsoft Word and Excel
• Experience working in the healthcare industry

ABOUT YOU:

• You have excellent verbal and written communication skills
• You're a great listener with an approachable personality 
• You are adaptable and disciplined

ABOUT THE TEAM:

• We celebrate wins and learn from losses 
• We love what we do and have a ton of fun doing it
• We value a friendly, considerate, and value-driven communication style
• We are passionate in improving patient experience

COMPANY BENEFITS:

• Competitive compensation and benefits package
• Medical, Dental, and Vision Insurance (with company contribution)
• Life Insurance
• PTO

LOCATION: Kenosha, WI

SCHEDULE: Monday-Friday and weekends where needed.

EEO/AAP STATEMENT

We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Ambulnz is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position.  As the nature of business demands change so, too, may the essential functions of the position