Job Description

The AMERICAN RED CROSS OF KANSAS/OKLAHOMA REGION is seeking a DISASTER PROGRAM SPECIALIST (DPS) to support our Disaster Response Area (DRA), supporting 21 counties in South Central and Southeast Kansas. This position will work MONDAY - FRIDAY WITH PLANNED AND UNPLANNED EVENINGS AND/OR WEEKENDS. YOU MUST BE WILLING TO WORK ON CALL 24/7. A valid driver's license and good driving record is required to operate a Red Cross vehicle.  Regional travel expected to be 60% once restrictions are lifted.  All full time disaster employees must be willing and able to be deployed, as needed.

PREFERRED EXPERIENCE: KEY TO THIS POSITION'S SUCCESS IS THE EFFECTIVE MANAGEMENT AND ENGAGEMENT OF VOLUNTEERS AND VOLUNTEER TEAMS. CANDIDATES WITH VOLUNTEER MANAGEMENT AND ENGAGEMENT EXPERIENCE ARE ENCOURAGED TO APPLY.

Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography.  Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters.  Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs.  Provide support, development and/or leadership guidance to all volunteers. 

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

Responsibilities:

1: Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign.

2: Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals.

3: Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities.

4: Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography.

5: Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs).

May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement.6: Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster.

Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies.

Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge.

Qualifications:

Education: Bachelor's degree required.

Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required.

Management Experience: n/a

Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.

Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws.

Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment.

This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. 

Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected.

Company Description

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. https://americanredcross.wd1.myworkdayjobs.com/en-US/American_Red_Cross_Careers/job/Wichita-KS/Program-Specialist--Disaster-Services_RC50634