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Associate Billing Representative

Learn more about UnitedHealth Group
UnitedHealth Group

UnitedHealth Group

Associate Billing Representative

Westerville, OH
Full Time
  • Responsibilities

    Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing YOUR LIFE'S BEST WORK.

    The ASSOCIATE BILLING REPRESENTATIVE handles multiple functions to ensure accurate customer billing for insured members.


    • Interact with customers gathering support data to ensure billing accuracy and also work through specific billing discrepancies
    • Provide input to policies, systems, methods, and procedures for the effective management and control of the ASO billing function
    • Educate customers regarding the availability of receiving invoices and remitting payments through online applications
    • Monitor system updates to take appropriate actions to ensure client's monthly billing is accurate
    • Manage the preparation of invoices and complete reconciliation of billing
    • May also include quality assurance and audit of billing activities
    • Must have good verbal skills to train customers directly
    • Excellent mathematical skills
    • Organization is a key

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  • Qualifications


    • High School Diploma / GED (or higher)
    • 2+ years billing, collections, and / or accounting experience
    • Experience with Microsoft Excel (create spreadsheets; manipulate data; create formulas)
    • Must be able to work 8 hour shift Monday - Friday between 7:00am - 5:00pm Central with the ability to work overtime


    • Associate's Degree (or higher) in Accounting


    • Ability to set priorities and establish an efficient well - organized work area
    • Ability to work accurately and effectively to meet necessary processing deadlines
    • Willingness to work effectively with others
    • Ability to work with minimum supervision
    • Strong math ability and analytical skills
    • Ability to work comfortably and effectively as a team member by attentively listening to and sharing information with other team members in order to effectively meet and exceed customer expectations

    CAREERS AT UNITEDHEALTHCARE EMPLOYER & INDIVIDUAL. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is YOUR LIFE'S BEST WORK.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

  • Industry
    Hospital and Health Care
  • Fun Fact
    UnitedHealth Group is working to create the health care system of tomorrow.
  • About Us

    A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, we’re doing a lot of good for more than 142 million people worldwide.