At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Training

Job Category:

Professional

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America

Job Description:

Johnson & Johnson MedTech is recruiting for Associate Manager, Sales Training based in Palm Beach Gardens, FL.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Associate Manager, Sales Training will be responsible for the planning, delivery, and execution of training for the sales organization aligned to the global learning strategy and in support of United States (US) regional business needs. This role will be primarily focused on joint reconstruction (hips, knees, shoulders) and associated digital surgery/enabling technologies. It will work with Global Education, Marketing, R&D, Sales Leadership, Healthcare Compliance, and other functional partners to craft and deliver educational programs aimed at elevating the proficiency of the sales organization aligned with the company curricula, certification pathways, policies, and strategies.

Responsibilities include:

• Implement Commercial Education strategies and content in collaboration with internal partners to satisfy the overall objectives of the DePuy Synthes organization
• Help design and deliver effective educational programs aligned to our learning strategies including the use of a 30-40-30 format, adult learning principles, and professional facilitation skills
• Educate sales consultants across the portfolio to build clinical and non-clinical proficiency with emphasis on technical training, clinical selling, operations, strategic account management, and enterprise and market effectiveness
• Facilitate learning in self-directed, live, virtual, and/or in-person formats, leveraging appropriate technology platforms
• Serve as a subject matter expert for training development with strategic partners including vendors
• Maintain expertise in training and related clinical and business technologies and methodologies
• Contribute to training needs assessments of customer-facing field sales teams and dentification of market and organizational trends.
• Support daily business-focused training activities for the Commercial Education department. This includes administrative activities, communications, and implementation of Commercial Education policies and guidelines aligned with the MedTech Education strategy.
• Help manage, track, and report on department asset management
• Ensure that sales training practices are aligned with all Company, government, and legal requirements
• Know and follow policies and procedures related to work activities performed in area of responsibility.
• Complete training in area of responsibility within allowed time period. Training is required for changes in existing policies and procedures, for new assignments, and for implementation of new policies and procedures.
• Complete required periodic re-training in areas such as safety and environmental compliance.
  • Responsible for communicating business-related issues or opportunities to next management level
  • Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.
  • Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
  • Performs other duties assigned as needed

Qualifications:

Required skills & experience:

• Bachelor’s degree

• 2 years of orthopaedic device experience

• Clinical expertise in joint arthroplasty

• Excellent written and verbal communication skills

• Strong sense of ownership and accountability, ability to self-direct and self-govern

• Ability to collaborate and lead across functions, job levels, and a matrix organization

• Experience leading projects or initiatives

• Aptitude for practical problem solving

• Ability to effectively create and deliver presentations to a variety of audiences including learners, colleagues, and senior leaders

• Purposeful orientation aligned with passion for providing the best patient care possible

• Ability to adapt to and deliver in a dynamic work environment

• Effective interpersonal skills that include professionalism, maturity, and a team mentality

• Genuine interest in ongoing professional development of self and others

• Proficiency with MS Office and virtual meeting applications

Preferred skills & experience:

• Experience working in a commercial function (field, sales, marketing, etc.)

• Experience as an orthopedic/medical device educator

• Experience designing, developing, and delivering educational content for virtual, in-person, internal, and/or field-based audiences

• Experience using and/or implementing modern educational technologies

• Experience in technology-assisted surgery and/or capital equipment

• An in-depth understanding of the DePuy Synthes product portfolio including enabling technologies

• Experience in technology-assisted surgery and/or capital equipment

• Experience working in a commercial function (field, sales, marketing, etc.)

• Experience as an orthopedic/medical device educator

• Experience designing, developing, and delivering educational content for virtual, in-person, internal, and/or field-based audiences

• Familiarity with adult learning principles

• Ability to process complex situations with opposing inputs and decide the best path forward

Other:

• This role can manage associate trainers like Education Specialists and Sales Training Representatives (STR)
• This position reports to either Manager or Senior Manager of Commercial Education
• Potential internal interface activities that the position may encounter include:
  • Planning all training events
  • Receiving and greeting learners
  • Maintaining calendar and schedule for all training events
  • Working with other department such education logistics, procurement, marketing and sales to ensure that a variety of business transactions are completed
  • Participate in Management Review
  • Host business meetings with other functions
• Working Environment:
  • Work environments: office, home office, classroom, meeting, laboratory, convention, and surgical facilities
  • Working hours: Monday-Friday daily with occasional evenings and weekends
  • Physical requirements: sitting, reading, typing, talking, hearing, occasional ability to demonstrate orthopaedic surgical workflows, lift up to 30 lbs. and work in the presence of fluoroscopy
• The location of the position is Palm Beach Gardens, FL
• Requires a mix of domestic and international travel up to 30-50%
• Travel requirements may increase or decrease depending on business requirements.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

Push the boundaries of science to transform health—and your career.

Join us and advance life-changing treatments for people who need them most. At Johnson & Johnson, our focus is on improving global health equity and developing MedTech and pharmaceutical innovations that impact the future of health. Using AI and robotics to transform surgery or helping data scientists and clinicians formulate new ways to diagnose and treat disease, this work may sound like sci-fi, but it’s all science, all real, and could be your career. Whatever your background, skills, or career goals, there’s a place for you to help solve some of the world’s most pressing health challenges with us.

Accelerate your career while changing the world.

Each of our broadly-based family of companies offers an inclusive and empowering culture and employee benefits (like paid time off to volunteer, transgender-inclusive and same-sex partner health insurance coverage, and more) designed to help you live your best life, however you define it. And our best-in-class learning and development approaches, mentorship, and access to innovators across the world will help you grow your skills and reach your career goals. Because when you're at your best, nothing stands between you and your next breakthrough.