ATI Physical Therapy * > United States * > Bolingbrook, IL * > Customer Service * > Bill and Account Collectors Patient Account Specialist -Medicare/Billing and Collections at ATI Physical Therapy Date Posted: 6/25/2018 Job Description Basic Summary of Position: The qualified candidate will be an energetic person, ready to work in a fast-paced, rapidly changing environment. Individual is responsible for all activities associated with the collection of receivables within the Company established guidelines. The position requires the highest level of customer service and ability to maintain friendly and appropriate communication with clients, insurance companies, and employees. Essential Functions: 1. Answers calls, voice mail and correspondence within department standards for account resolution. 2. Follow up of unpaid accounts, review denied claims, unpaid claims and account balances. Enter or update notes on accounts as they are worked. 3. Reviews and determines accuracy of demographics, insurance and billing data and updates as need to ensure proper and timely collections of accounts. Enter or update notes on accounts as they are worked. 4. Work with insurance companies to resolve payment of claims via telephone, bring current or collect past due accounts, referring unusual account situations to higher management. 5. Determine and take appropriate action for delinquency and non-payment of accounts. 6. Uphold highest level of customer service, ability to a handle large volume of accounts, be a team player, a self-starter and have a strong work ethic, Works well independently as well as part of a team. 7. Maintain and organize patient file documentation. 8. Maintains knowledge of contracts, reviews billing and cash collected to ensure correct reimbursement. 9. The ability to maintain friendly, cordial relations with all clients and employees. 10. The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers. 11. Ability to comply with ATI standards of operations. 12. Ability to adhere to the Core Values of the Company. Non-Essential Functions: 1. Utilize proper response letters on computer for various incoming correspondence. 2. Perform other duties as assigned by management Supervisory Responsibilities: No direct reports Knowledge, Skills and Abilities: Basic Requirements: Education: High School diploma or equivalent AND Experience: At least 1 year of healthcare collections experience Current License or Certification: None Skills and Abilities: Action oriented; Approachability; Career ambition; Comfort around higher management; Compassion; Composure; Conflict management; Creativity; Integrity and trust; Priority setting; Problem solving; Time management; Timely decision making; Microsoft Office The ability to organize and manage multiple priorities; Strong customer orientation; Excellent interpersonal and communication (both oral and written) skills; Excellent presentation skills; Strong team player; and Commitment to company values. Working Conditions: Travel Required: For Auto and WC PAS, travel required to court cases Hours Required: Hourly position up to 40 hours a week; overtime as approved by management ATI is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, religion, sex, national origin, age, disability, ancestry, family care status, veteran status, marital status, sexual orientation or any other lawfully protected status. Minorities, women, disabled persons, and veterans are encouraged to apply. It is the policy of ATI, as an equal opportunity employer, to attract and retain the best qualified individuals available, without regard to race/ethnicity, color, religion, national origin, gender, sexual orientation, age, disability or veteran status. Rev Cycle Comm Gov Share With https://www.jobs.net/jobs/atipt/en-us/job/United-States/Patient-Account-Specialist-Medicare-Billing-and-Collections/J3Q52G5VJB9Z7ZVX1NJ/ Patient Account Specialist -Medicare/Billing and Collections Job Snapshot * Employee Type: Full-Time * Location: Bolingbrook, IL * Job Type: Customer Service, Finance, Accounting, Health Care * Experience: At least 1 year(s) * Date Posted: 6/25/2018 About Us Jobs and Careers at the ATI Physical Therapy Talent Network ATI is proud to be a place where remarkable things happen. As the fastest growing physical therapy provider in the United States, our therapists, clinic staff members and corporate employees all work together to help our patients get back to their best in every clinic, every day. As part of the ATI Family, you'll receive training, development and compensation that will continually enhance your skills and reward your excellent work. We offer a number of opportunities throughout our organization that will put you on an exciting career path. You can also play an important part in our philanthropic programs ATI Foundation and MissionWorks helping to improve the lives of those in need in our communities, and around the world. ATI isn't your ordinary physical therapy company. Its a place where you can truly be remarkable. Join our team and lets make a difference together. Join the ATI Physical Therapy Talent Networktoday and stay up-to-date on our openings as they continue to become available! What is a Talent Network? Talent Networks enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you. Why Join? * Receive alerts with new job opportunities that match your interests * Share job opportunities through Social Media or email Are you looking for a new job? Check out these current opportunities: Athletic Training Jobs, AWS Worksite Solutions Jobs, Clinical Leadership Jobs, Occupational Therapists Jobs and Physical Therapist Jobs View All Jobs Show More Check out our similar jobs * Customer Service Jobs * Collections Jobs * Jobs in Chicago, Illinois * Customer Service Jobs in Chicago, Illinois