POSITION SUMMARY:
Vallen’s Implementation Specialist I is an individual contributor responsible for ensuring the deployment of IT systems and interfaces, the proper set up of storeroom operations and account infrastructures, the development of customer catalogs/data files, and physical inventory at Vallen’s customer facilities. They provide initial go-live support and transition operations to site leadership post implementation of Vallen’s business model.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Collaborates with customers to assist in defining their requirements for the implementation (e.g., data, performance reporting, delivery, freight, packaging, labeling, invoice payment, etc.).
- Assists IT in developing specifications for key interfaces, mapping data and assisting in testing to ensure reliability for a successful implementation and go-live.
- Assists with setting up account information in business system, linking the pricing matrix, ordering equipment, devising personnel/shift work flow logistics, identifying processes and conducting gap analysis with customer.
- Receives data files from customer and work under the supervision of the project leader to ensure all items are identified and cross referenced.
- Participates in the physical inventory activities at customer facilities by organizing stock, affixing bar code labels (if required) and counting inventory.
- Participates in post physical inventory processes by helping to reconcile variances with the customer’s file.
- Provides go-live and transition support to site operations by conducting follow up training and site process review.
- Provides a level of excellent communication
- Performs other duties as assigned.
JOB QUALIFICATIONS:
Bachelor’s degree and at least 1-3 years applicable experience; or an equivalent combination of education and experience that provides the knowledge, skills, and abilities to perform the job. Applicable experience should include:
- Working for a distributor of MRO products in sales, operations or purchasing
- Working in a manufacturing/production environment, preferably in the storeroom or tool crib
- Working in a purchasing/inventory management position in an industrial environment replenishing stock materials
OTHER RELEVANT EXPERIENCE SHOULD INCLUDE:
- Project Management knowledge; experience using Smartsheet preferred
- 6 Sigma Yellow or Green Belt Training
- Demonstrated knowledge of ISO Standards
- Demonstrated knowledge of QS9000 Quality Standards
- General knowledge of SAS, Excel, databases, Word, Power Point, and MS Project
- Ability to be a self starter and to self manage
- Solid organizational skills and strong customer service orientation
- Excellent verbal and written communication skills
WORKING CONDITIONS AND ENVIRONMENT:
TRAVEL: Yes - 75%
WORK ENVIRONMENT & PHYSICAL DEMANDS:
(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):
- May have travel requirements with limited advance notice.
- Occasionally requires long and varied hours.
- Work environment may not be temperature controlled; must have the ability to work in extreme hot or cold environments.
- Must have the ability to work in dusty conditions.
- May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.)
- Must be able to handle and work physical inventory; required to lift up to 25 lbs or greater with assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crouch, crawl, climb and balance.
- Close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus are required.
- Must be able to follow detailed process.
- Must be able to Travel by Plane.
- Must be able to work in stressful situations.
- Vending Implementation or Operation Skills would be Helpful
ENHANCE YOUR CAREER BY JOINING AN AMAZING TEAM AT VALLEN
Working at Vallen, it’s not only a place you go to work but a place to feel connected and part of a team. We offer employee resource groups for allyship, education, networking, professional growth, engagement, and much more. At Vallen, we also encourage community engagement through our Vallen Cares outreach initiative. Through this program, our employees get together for volunteer efforts, charitable giving, team-building activities, and sustainability programs.
We strive to uphold our mission of passionately serving our customers and suppliers with responsiveness, expertise, and empathy while striving to continuously learn and improve performance all while staying connected with one another
Vallen is an industry leader in delivering flexible supply chain solutions and services along with a comprehensive range of maintenance, repair, operating, production, safety and electrical products to meet the growing supply needs of customers in facilities across North America and around the world. Vallen is headquartered in Belmont, NC.
WHAT ARE THE BENEFITS?
401K Plan, Health Insurance (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a Career Path Opportunities.
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EOE M/F/DISABILITY/VETERAN
Required Skills
Required Experience