Health Services Navigator Banner Health 1,693 reviews - Peoria, AZ Banner Health 1,693 reviews Read what people are saying about working here. - Good health care is key to a good life. At Banner Health, we understand that, and thats why we work hard every day to make a difference in peoples lives. Weve united under a common goal: Make health care easier, so life can be better. Its a lofty goal, but its one were committed to seeing through. Do you like the idea of making a positive change in peoples lives and your own? If so, this could be the perfect opportunity for you. Apply now. Banner Health is currently seeking a Health Services Navigator to join the Population Health Management West Valley team. In this role, you will work closely with and supporting RN Case Managers and Social Workers in various projects and patient needs to include home visits, scheduling appointments etc. Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life. - About Banner Health Network & Banner Plan Administration Banner Health Network (BHN) is an accountable care organization that joins Arizona's largest health care provider, Banner Health, and an extensive network of primary care and specialty physicians to provide the most comprehensive healthcare solutions for Maricopa County and parts of Pinal County. Through BHN, known nationally as an innovative leader in new health care models, insurance plans and physicians are coming together to work collaboratively to keep members in optimal health, while reducing costs. About Banner Health Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. - Job Summary This position is responsible for optimizing the experience of patients and families who receive care within the hospital and ambulatory care setting. Effectively interfaces and collaborates with providers and staff to identify solutions to care coordination, involving all team members as needed. This position supports the multidisciplinary team with member navigational services through referral from the team or retrospectively from the payer. Essential Functions * Researches concerns and provides resolutions to patients issues and needs, in collaboration with all team members. * This position is responsible for on-going client data collection and documentation in the medical record. Engages the appropriate resources within the multidisciplinary team to achieve optimal results for the patient, family, and care givers. * Offers assistance with coordinating multiple appointments, utilizing the scheduling systems to ensure thorough communication across the multiple disciplines. * Provides a list of care gaps to the multidisciplinary team and works to coordinate to close gaps/issues. Bridges gaps between the member and the clinical team including but not limited to following up with members, asking about needs and obstacles, and addressing health literacy, cultural issues and social-class barriers. * Meets and accompanies the patient and family to their initial appointments with providers before and after acute and post-acute transition. * Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements. * Educates internal members of the health care team on care management and managed care concepts. Facilitates integration of concepts into daily practice. Minimum Qualifications High school diploma/GED or equivalent working knowledge. Requires a knowledge of Medical terminology as normally obtained through the completion of , Medical Assistant Training, Patient Care Technician or Certified Nursing Assistant Training and 2 years of health care experience. Requires excellent time management and problem-solving skills, ability to meet constantly shifting deadlines and timelines and excellent customer service and recovery skills. Preferred Qualifications Bachelors degree in Social Work preferred. Additional related education and/or experience preferred. Banner Health - 20 hours ago - save job - report job - original job Apply Now Apply On Company Site Save this job