Job Description

: Acts as an extension of the psychiatric providers and team. Works in collaboration with the behavioral health team, medical team, and community stakeholders, is responsible for assisting with tasks that are program specific but center around initiating/coordinating placement in appropriate level of care and/or aftercare planning for patients in order to ensure a smooth transition back into the community once symptoms are stabilized. Familiar with community resources and able to make referrals to community organizations/ programs based on identified treatment needs. Maintains ongoing professional relationships with community organizations for ease of referrals, etc. Assists with obtaining insurance authorizations for treatment as needed, obtaining collateral information related to patient care/assessment, and help with completing psychiatric scales/measurement-based tools.

Qualifications

** Education & Training:** **** High School Diploma is required. Associates or Bachelors Degree in Human Services related field preferred.

Work Orientation & Experience : Requirements contingent on specific program/ acute care treatment setting. Training to gain specific capabilities to perform essential job functions may be necessary.

Lived experience (mental health and/or substance use treatment) required. Previous experience working with acute mental illness and those impacted by trauma is required. Minimum of two (2) years of experience serving persons with chronic mental illness is preferred. Must be familiar with community resources and referral processes.

Skills & Abilities: 1) Ability to effectively communicate with patients, family members, medical team members and community stakeholders in a fast-paced setting; 2) Engage with patients in a patient-centered, trauma-informed manner; and 3) Thorough understanding of HIPAA requirements and confidentiality as it relates to care provided.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

• Pay Range: $17.89-$23.59
• Other Compensation (if applicable):
• Review the 2025-2026 UMMS Benefits Guide