UnitedHealth Group

UnitedHealth Group

Billing Representative

Metairie, LA
Full Time
Paid
  • Responsibilities

    POSITION DESCRIPTION

    Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing YOUR LIFE'S BEST WORK.

    All of us have a short list of the things that make a job great. If your list includes being able to make a difference, count us in as your next place to work. UNITEDHEALTH GROUP is a Fortune 6 leader in health care at a time when health care is evolving for everyone. Our billing teams are part of an important chain of events that impact the lives of our members in positive ways. Join this group and we'll have an impact on you. Apply now and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 6 leader.

    This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 3838 N CAUSEWAY BLVD STE 2500 METAIRIE, LA 70002.

    What makes this a special challenge? For one, we want to create a quality experience for every person we serve. So the bar is high for accuracy, communications style and effectiveness. Also, you'll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.

    PRIMARY RESPONSIBILITIES:

    • Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepancies
    • Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function
    • Educate customers regarding the availability of receiving invoices and remitting payments through online applications
    • Monitor outstanding balances and take appropriate actions to ensure clients pay as billed
    • Manage the preparation of invoices and complete reconciliation of billing with accounts receivables

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  • Qualifications

    REQUIRED QUALIFICATIONS:

    • An education level of at least a high school diploma or GED OR equivalent years of working experience
    • Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
    • Able to work a 40 hour schedule within the operating hours of the site

    PREFERRED QUALIFICATIONS:

    • 1+ year of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
    • Previous experience in billing or collections

    SOFT SKILLS:

    • Ability to multi - task and to understand multiple products and multiple levels of benefits within each product

    Taking care of business at UNITEDHEALTH GROUP translates to more meaning and impact as you help improve the lives of millions. Join us. Learn more about how you can start doing YOUR LIFE'S BEST WORK.SM

    CAREERS AT UNITEDHEALTHCARE MEDICARE & RETIREMENT. The Boomer generation is the fastest growing market segment in healthcare. And we are the largest business in the nation dedicated to serving their unique health and well - being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our Healthcare system. Ready? It's time to do YOUR LIFE'S BEST WORK.SM

    Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

  • Industry
    Hospital and Health Care
  • Fun Fact
    UnitedHealth Group is working to create the health care system of tomorrow.
  • About Us
    A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, we’re doing a lot of good for more than 142 million people worldwide.