Job Description

Position Summary:

We are looking for a talented solution business support who is passionate about creating a seamless experience for enterprises with innovating IT solutions. The ideal candidate is self-driven, takes complete ownership and is responsible for efficient operation of IT Asset and Space Management Solutions for corporate IT assets.

Additionally, this role participates in interior facility planning, including layout implementation and AV installation. The activities includes project planning, programming, budgeting, conceptual design and AV layouts, procurement strategy, application of branding standards, and guidelines, project management, vendor coordination, signage integration, moves, AV repair/ trouble shooting and warranty, development of best practices, and asset management.

This position is responsible for overseeing AV technician work. They monitor project budgets and timelines for applicable portions of the work. They review design documents and specifications, signage requirements, regulatory requirements, procurement processes and critical path timelines, relocation coordination, and use of building standards. This position will be responsible for organizing and installing media equipment such as projectors, microphones, video monitors, and soundboards. This position may be required to alter venue layout to enhance acoustics. Troubleshoot AV items to ensure proper maintenance and repair has been conducted.

Responsibilities:

• Support & operate managing IT asset and facility (business phone, AV Asset, Etc.) for internal employee as manage day-to-day operational aspects of a project and scope
• Manage and create balance a budget to ensure the service and operation for a smooth service and operation to ensure financial security for equipment needed
• Recognizes, understands, and documents market needs, and working with engineering teams to translate those needs into features and functionality
• Collaborates with other team like IT, Security, and Finance team to streamline mobility and workspace management solutions.
• Maintain accurate records of equipment inventory, maintenance and repairs.
• Install AV equipment in offices, conference rooms in Austin & Taylor.
• In charge of AV Set-Up in new office buildings and coordinate with selected vendor(s)
• Maintain conference room reservation system(CR2)
• Assist with coordination of company-wide events / setup and take down equipment for events
• Monitor projects from conception to completion and perform site assessments to make sure venues fit project needs
• Troubleshoot technical issues and provide solutions for smooth operation with AV and CR2 system.
• Working flexible hour may be required depending on project or install.

Salary: 65,000 - 68,000/yr. (D.O.E)

Qualifications

• Bachelor’s degree preferred and/or related work experience
• 3 + years of asset management or corporate employee service operations or project management
• Proficient with MS offices like excel, word, power point etc.
• Prefers for three or more years of experience in Product Management and enterprise SaaS products support
• Strong communication and project coordination skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

*** NO C2C ***