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Repair Manager

Allied Services

Repair Manager

Clarks Summit, PA
  • Responsibilities

    Under the supervision of the Director of Home Health or designee, Care Team Supervisor is responsible for the coordination, oversight and demonstration of clinically effective, cost efficient and regulatory compliant home health episodes of care. The Care Team Supervisor oversees the care and services provided by a team of Nurses, Nurses Aides, and Social Workers insuring that clinical practice conforms to agency policies, regulatory guidelines, and professional standards of practice. The Care Team Supervisor is responsible for ensuring that patient care transitions seamlessly between weekday and weekend staff.


    Graduate of an accredited Nursing Program required.


    Minimum of two (2) years experience as a Registered Nurse in a home health setting required.

    Supervisory experience preferred.

    • Equally distributes admitted patients to Primary Care Case Managers and Weekend Care Managers, insuring that case load standards are met.

    • Conferences with the Director prior to refusing any referred patient.

    • Oversees the self scheduling process for Primary Care Case Managers.

    • Reviews Primary Care Case Manager, Weekend Care Managers, Nurses Aides, and Social Workers daily schedules for productivity and care plan appropriateness. Intervenes with supervised clinicians as necessary to insure productivity standards are met.

    • Validates completion of patient visits including documentation submission content and timeliness. Intervenes with supervised clinicians as necessary to insure documentation accuracy and timeliness standards are met.% On Call

    • Responsible for on-call duties as required.

      Serves as a clinical and administrative resource to supervised clinicians by:

    • Serving as back-up (only) for return calls from physician offices, labs, or patients when clinician is making in-home visits.

    • Performs admission visits (only) when indicated by adverse staffing situations.

    • Assist Primary Care Case Managers with scheduling of “overflow” patient visits.

    • Oversight of Intake and insurance authorizations

    • Coordination of disciplines (HHA, therapy and social work)

    • Lab monitoring

    • Reviews new patient admission documentation, re-certification and resumption of care documentation to insure that the plan of care/485 is accurate.

    • Evaluates utilization patterns including number of visits, service mix, length and pattern of visits, level of staff required, and medical supply use.

    • Reviews all patient discharges with clinician prior to patient discharge to insure that the patient’s needs have been met and that the patient and/or caregiver are prepared for discharge.

    • Coordinates arrangement of post-discharge services.

    Facilitates 1-on-1 case conference reviews with Primary Care Case Managers and Weekend Care Managers at least every 14 days.

    Assist with survey readiness.

    Facilitates in team conferences with all disciplines as necessary or requested.

    Provides on site supervision of clinicians at least once a year or more often as needed.

    Works closely with the Quality Achievement Manager to:

    • Assist with quality review when necessary.
    • Insure that supervised clinicians complete OASIS corrections in a timely manner.
    • Review error report summaries by clinician. Intervenes with supervised clinicians as necessary to insure correct completion of OASIS documentation.
    • Identifies educational needs of supervised staff.
    • Works with Primary Care Case Managers to develop required visits for Weekend Care Managers.
    • Assists with orientation of new staff.
    • Insures care is managed and coordinated on weekends and during periods of clinician time off.
    • Works with the Director to identify trends in volume, caseloads, and productivity that may require additional clinical resources.

    Required Skills Required Experience

  • Qualifications
    • Excellent leadership ability.
    • Excellent interpersonal skills with the ability to motivate employees.
    • Proactive problem solving ability and excellent attention to detail.
    • Strong organizational and follow-up skills.
    • Exceptional analytical, written, and verbal communication skills.
    • Ability to handle multiple tasks at one time.
    • Technical troubleshooting/repair background preferred.
  • Industry
    Hospital and Health Care