Truman Medical Centers, a two-hospital, 600-bed, not-for-profit healthcare system, is the largest and most comprehensive safety net healthcare provider in Jackson County and Kansas City, Mo. TMC serves as the pri­mary teaching hospital for the University of Missouri-Kansas City Schools of Medicine, Nursing, Dentistry and Pharmacy.

Our Hospital Hill campus is located in the UMKC Health Sciences District: a premier academic health district engaging in cutting-edge biomedical research and entrepreneurship, delivering state-of-the science health care, and educating the next generation of health care professionals. Recognized as a critical area resource for advanced specialized healthcare, TMC is constantly working to deliver the best pos­sible medical care for our patients. Quality, innovation, team­work and attention to detail are at the heart of all we do. TMC’s tagline is: “Better. For Everyone.” It is a simple state­ment, but it has profound significance. It is what we stand for, it is the focus of our work, and it is our promise to our patients.  

Manages the daily operations of the Patient Accounts Collections and Cashiering Departments. Plans and develops policies and procedures to improve services and operations. Coordinates patient accounting hospital procedures with activities of all revenue departments. Works with Information Technology to enhance and implement new automated processes within the patient accounting system. Monitors, trains and evaluates the performance of staff members.

Required Skills

• Bachelor’s degree in business management or hospital administration or the equivalent through a combination of education and work experience.
• Five years of experience in a hospital, including at least three years supervision above the first supervisory level.
• Awareness of trends in utilization review and governmental third party payer reimbursement policies, standards and procedures.
• Knowledge of standard problem solving, management information systems and governmental and third party payer billing information requirements.
• Written and verbal communication skills to maintain effective working relationships with patients and the hospital staff. Ability to communicate effectively with individuals of all age groups.
• Knowledge and ability to create Excel and Word documents, as well as skills in using such documents to analyze patient accounting data and to manage projects

Required Experience

• Bachelor’s degree in business management or hospital administration or the equivalent through a combination of education and work experience.
• Five years of experience in a hospital, including at least three years supervision above the first supervisory level.
• Awareness of trends in utilization review and governmental third party payer reimbursement policies, standards and procedures.
• Knowledge of standard problem solving, management information systems and governmental and third party payer billing information requirements.
• Written and verbal communication skills to maintain effective working relationships with patients and the hospital staff. Ability to communicate effectively with individuals of all age groups.
• Knowledge and ability to create Excel and Word documents, as well as skills in using such documents to analyze patient accounting data and to manage projects