Care Coordinator

Gastro Health

Care Coordinator

Framingham, MA
Full Time
Paid
  • Responsibilities

    Gastro Health is seeking a Full-Time Care Coordinator to join our team!

    Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

    This role offers:

    • A great work/life balance
    • No weekends or evenings – Monday thru Friday
    • Paid holidays and paid time off
    • Rapidity growing team with opportunities for advancement
    • Competitive compensation
    • Benefits package

    Duties you will be responsible for:

    • Handle all administrative tasks and duties for the physician/provider
    • Serve as the liaison or coordinator for the patient's medical care
    • Streamline all patient-physician communications to ensure patient satisfaction
    • Provide medical literature and clinical preparation instructions to patients
    • Assist patients with questions and/or concerns regarding procedures
    • Schedule all procedures to be performed by the physician
    • Review the physicians schedule for maximum scheduling efficiency
    • Schedule all diagnostic tests, procedures and follow-up appointments
    • Obtains all authorizations for procedures and tests
    • Schedule follow-up appointments including recalls
    • Check-out patients at the end of their visit and provide next step instructions
    • Logging and tracking of results
    • Request medical records from doctors and hospitals
    • Returns patient calls promptly and professionally
    • Obtain missing lab results, radiology, pathology as needed
    • Complete tasks from Electronic Medical Record
    • Reviews in-box tasks daily
    • Contact patients with test results
    • Reschedules appts as needed
    • Prepare daily billing forms and hospital billing and upload to RCM team
    • Other duties as assigned
    • Able to navigate a computer with ease.

    Minimum Requirements

    • High school diploma or GED equivalent

    • 2+ years experience as medical assistant required

    • Medical terminology knowledge

    • Bilingual, Spanish and/or Portuguese speaking a plus

    • Proficient in navigating a computer

    We offer a comprehensive benefits package to our eligible employees:

    • 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
    • Discretionary profit-sharing contributions of up to 4%
    • Health insurance
    • Employer contributions to HSAs and HRAs
    • Dental insurance
    • Vision insurance
    • Flexible spending accounts
    • Voluntary life insurance
    • Voluntary disability insurance
    • Accident insurance
    • Hospital indemnity insurance
    • Critical illness insurance
    • Identity theft insurance
    • Legal insurance
    • Pet insurance
    • Paid time off
    • Discounts at local fitness clubs
    • Discounts at AT&T

    Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

    Interested in learning more? Click here Click here to learn more about the location.

    Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

    Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

    We thank you for your interest in joining our growing Gastro Health team!

  • Industry
    Hospital and Health Care