Administrative Assistant CDI/CDC (Continuing Development
Incorporated/Child Development Centers) 52 reviews - Santa Ana, CA
Responsible for the overall office activities including the reception
area, mail, large purchasing requests and facilities. Responsible for
directing and coordinating office services and related activities,
including developing and supervising programs for the maximum
utilization of services and equipment. Arranges for internal office
moves and provides arrangements for office meetings, travel, etc.
Communication: * Composes clear and concise written messages and
reports. * Uses appropriate visual diagrams to help clarify information.
- Articulates clear and concise messages. * Listens, understands, and
responds to ideas of others. * Demonstrates a good grasp of vocabulary
and grammar, and uses language that adds impact to messages. * Modifies
communication style for an audience by using appropriate media and
language. * Role models open, honest, constructive and positive
communication behaviors. * Selects the most appropriate method to
deliver a message based upon the situation and content. * Presents
written and verbal information clearly and concisely in one-on-one
situations or small groups. * Actively listens to the content of
information in order to understand the key points. * Asks open-ended
questions to clarify understanding. Customer Orientation : * Actively
builds relationships and trust internally/externally. Anticipates
customer needs. * Helps customers clarify and define their needs. *
Formulates and agrees upon solutions with customers. * Follows up to
ensure the effective delivery of agreed solutions. * Conveys to
customers that their issues and concerns are given appropriate priority.
- Solicits customer feedback. * Connects with customers through
different means to thoroughly understand customers needs and
environment. * Collaborates with customers to identify business
opportunities/needs. * Addresses customers feedback and complaints
effectively. * Networks appropriate decision makers if necessary. *
Develops plans and programs to build relationship with customers
Innovation: * Shows a willingness to explore and build on others ideas.
- Generates original thoughts and imaginative ideas. * Follows ideas
with actions and results. * Views situations laterally in order to find
a range of possible actions. * Challenges assumptions and conventional
thinking. * Explores options and evaluates alternatives in relation to
the goals. * Proactively involves and engages customers in seeking
innovative approaches * Values diverse and new ideas Welcomes new ideas
and creative approaches. * Explores and builds on self and others ideas.
- Questions assumptions and explores ideas made by others. * Adopts new
ideas and suggestions to improve own work. Teamwork: * Shares
information within own team and across teams as necessary. * Proactively
seeks opportunities for individuals to collaborate in the achievement of
center, regional or corporate goals. * Encourages and participates in
collective problem solving * Proactively communicates and shares
knowledge, information and resources within team and other parts of the
organization. * Promotes team spirits and cooperation. * Respects and
values the differences in others. * Rewards and recognizes team
achievements. * Takes accountability for team activities and team
results. * Demonstrates a willingness to put team needs before those of
self. * Shares information and best practices to optimize work results.
- Communicates and clarifies objectives to achieve team goals. *
Actively participates in team decisions. * Leverages the strengths of
the team members in team assignments and roles to achieve highest
performance level. * Shares resources with other teams/functions based
on organizational priorities.. Continuous Learning: * Self motivated to
act on personal/professional development plans * Solicits and responds
well to feedback * Learns from experience * Learns new ways of
thinking/working from both positive/negative experiences. *
Identifies/utilizes ways to increase job knowledge self motivated. *
Proactively searches for new ideas/better way of doing things
Interpersonal Effectiveness: * Establishes trusting relationships with
other parties. * Maintains a high level of responsiveness to others. *
Demonstrates sensitivity and empathy towards others. * Understands the
impact of own action and behavior. * Exercises effective questioning and
listening skills * Uses consensus and collaboration to debate and
resolve issues. * Demonstrates sensitivity to cultural and social
issues. * Listens carefully and attentively to understand both the
emotional, explicit and implicit messages in the communication. *
Maintains objectivity and listens effectively without interrupting,
judging or stereotyping. * Initiates and actively seeks to understand in
order to influence, develop, help or lead others. Planning and
Organizing: * Sets clear priorities for self in line with team and
functional goals. * Employs effective systems and work methods. *
Monitors and manages the time spent on activities. * Checks in with
supervisor on attainment of milestones and plans. * Keeps track of
outstanding items and issues. * Maintains a dual focus of achieving
efficiency and effectiveness. * Uses scheduling, time management,
planning, tracking and tools as appropriate. * Plans tasks and projects
the resources needed for achievement of deliverables. * Maintains focus
on key priorities amongst a range of competing priorities. * Defines the
most effective work processes to deliver results at quality level
expected of the job. * Maintains accurate, up to date information,
records, reference or resources. * Coordinates own work with the work of
others to maximize efficiencies. * Manages time effectively and meets
commitments. * Evaluates projects before committing time and/or
resources. Relationship Building: * Understands the needs and wants of
partners * Devotes energy to cultivate relationships * Establishes
internal and external networks * Establishes rapport * Works in
partnership to reach mutual goals. * Maintains positive relationships
with associates, customers and partners in the immediate work
environment * Makes conscious effort to initiate friendly, informal
contact * Makes authentic connections * Shows empathy, understanding and
care for people Critical Thinking & Problem Solving: * Approaches issues
and problems methodically * Uses facts and information rather than
emotions to diagnose and assess situations * Involves others as
appropriate in solutions and decisions * Takes on a calm demeanor in the
face of problems * Applies analytical thinking and critical reasoning *
Thinks out of box in seeking solutions * Demonstrates sound judgments *
Defines problems and explores solutions before actions * Looks at the
issue or problem from all angles * Absorbs and uses new information
quickly * Identifies and separate the causes from the symptoms *
Recognizes several likely causes of events and/or consequences of
actions * Develops effective solutions on new problems/situations *
Supports solutions or decisions with logic and reasoning QUALIFICATIONS
& REQUIREMENTS: * HS graduate or equivalent. AA preferred. * Minimum one
year experience as office manager. 3+ years general clerical experience
- Strong PC skills including Excel, Word, Powerpoint * Strong
communication (oral and written) and interpersonal skills. Must
demonstrate ability to work in a positive manner and as a member of a
team. * Excellent customer service and organizational skills 1 day ago -
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Assistant salaries in Santa Ana, CA CDI/CDC (Continuing Development
Incorporated/Child Development Centers) CDI/CDC (Continuing Development
Incorporated/Child Development Centers) 52 reviews Continuing
Development Incorporated/Child Development Centers (CDI/CDC) was founded
in 1984 to provide learning materials and services to... Let employers
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