Job Description
The CLINICAL INTAKE COORDINATOR is responsible for coordinating admissions with the admissions’ department and the facility. They also will support the patient and their support system through the onsite assessment and admission process. The Clinical Intake Coordinator is also responsible for supporting with groups, meals, and milieu support, as assigned by the Program Director.
RESPONSIBILITIES
- Works closely with the admissions’ department to schedule admission times, schedule tours and assessments, and coordinate the intake process with the program.
- Oversee the patient intake process, complete initial assessments with the patient and support system, complete related paperwork, and send all necessary information to the home office.
- Guide patients through the pre-admission medical standard procedure, as needed.
- Based on the initial assessment, provide a preliminary diagnosis and communicate this to the patient’s assigned therapist and registered dietitian for each patient.
- Support the patient and support system during their first week in the program to ensure a smooth transition and answer any questions. Call individuals and support systems (if they have releases of information) during the first week for a check-in.
- Call referring treatment team and outpatient treatment team members (with releases of information) upon admission.
- Provide in person pre-admission assessments and recommend level of care, based on the APA Guidelines and Discovery admissions criteria.
- Conduct program tours as needed to prospective patients and/or support systems.
- Facilitate groups and provide meal support, as needed or assigned by the Program Director or Facility Coordinator.
- Support in managing the milieu and oversee patient activities and interactions.
- Build rapport with patients through education on the admission processes and need for treatment. Review patient rights and expectations within the Welcome Packet with each admission.
- Serve as a positive role model to staff, patients, employees, and guests through a positive, caring and professional attitude.
- Complete tasks in a timely and accurate manner.
- Establish and achieve realistic goals within the position.
- Maintain the confidential nature of Outpatient Programming and related activities.
- When needed, travel to other facilities to attend trainings or provide assistance.
- Support at local programs, as requested by leadership.
- _THIS POSITION MAY ASSIST OTHER FACILITIES _
Compensation Range: $25-38/hourly
Compensation will be dependent upon geographic region, education, and experience
THIS IS A FULL TIME THAT WILL WORK TUESDAY- FRIDAY 11AM-7PM, SATURDAY 9AM-5PM. For a virtual tour of the facility, please visit our website at centerfordiscovery.com.