Job Description

The MILIEU MANAGER is responsible for assuring that the facility and therapeutic milieu run smoothly, supplies are being ordered, concerns are communicated to the corporate office, and research information is communicated to the appropriate department at corporate. Additionally, the milieu coordinator has oversight over the intake process and makes sure the program adheres to correct policies and procedures. He/She consults with the Program Director and the corporate office regarding needs/duties to be completed and also works closely with the Program Director when any issues arise. The milieu coordinator is also responsible for assuring that all activities are fitting with the Discovery Mission statement.   

RESPONSIBILITIES

• Assure that the facility is fully stocked, that needed supplies—including groceries—are ordered in advance; manage related expenses to assure that unnecessary spending is not occurring. 
• Provide feedback to the corporate office regarding any facility issues on a weekly basis by completing the Weekly Walkthrough. Schedule facility maintenance upon obtaining approval from the Program Director and/or corporate office. 
• Perform/assign safety drills monthly, completing weekly checklists to assure guidelines are met, assure facility is in compliance with licensing standards.
• Complete temperature logs, safety logs, scale calibration logs, and dishwasher temperature logs regularly. 
• Sanitize the kitchen daily and ensure that kitchen is stocked and cleaned daily. Collaborate with Dietitian on kitchen-related duties.
• Collect credit card receipts from all staff who hold CFD credit cards once per month and submit expense reports to corporate in a timely manner. 
• Participate in treatment team meetings on a weekly basis; keep notes and, when necessary, create the treatment team overview notes for staff review. 
• Oversee the client intake process, complete related paperwork, review and obtain signatures on all consents at the time of admission, send all necessary information to the corporate office, assign additional duties to staff as necessary.
• Oversee the client discharge process and assign duties to the counseling staff as necessary. 
• Make sure admit and discharge measures are completed at the start and end of treatment.
• Ensures staff adherence to Infection Control Protocols.
• Manage client charts, ensuring new charts are opened when necessary, charts are audited and closed in a timely manner.
• Run groups when necessary, provide oversight of groups being led by other staff and lend assistance if needed.
• Manage the milieu and oversee client activities and interactions.
• Attend meals in the milieu when scheduled.
• Complete projects as directed by Program Director
• Serve as a positive role model to staff, clients, employees, and guests through a positive, caring and professional attitude.
• Comply with the dress code.
• Complete tasks in a timely and accurate manner.
• Establish and achieves realistic goals within the position
• Maintain the confidential nature of Residential Programming and related activities.
• Demonstrate tact, initiative, resourcefulness, professional manner, enthusiasm, and non-judgmental attitude.
• Perform any requested task and accept responsibilities as requested by the treatment team.

THIS IS AN ON-CALL POSITION. For a virtual tour of the facility, please visit our website at centerfordiscovery.com.

Qualifications

• Bachelor’s Degree preferred.
• Prior experience as a residential counselor in a milieu setting preferred but not required. 
• Ability to balance shifting priorities and keep track of multiple tasks and deadlines.
• Excellent communication & interpersonal skills.
• Strong computer literacy with proficiency in standard office software such as Microsoft Word, Excel, Outlook, and Power Point

COMPETENCIES:

• Basic understanding of the population being treated
• Working knowledge of the treatment philosophy and interventions
• Strong organizational skills accompanied by excellent written and verbal communication skills
• Ability to demonstrate leadership capability/skills
• Ability to communicate with people of all educational and cultural backgrounds
• Ability to facilitate treatment group and psycho-educational activities

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/