Full Time High Volume Scheduling Coordinator Cerna Homecare - Irvine, CA $19 - $20 an hour - Full-time, Part-time Scheduling Coordinator The Scheduling Coordinators role is to manage the care scheduling for clients. The care is provided by our field staff including Caregivers, CNAs, CHHAs, and LVNs. It can include scheduling transportation, visits, hourly shifts, managing the schedule for a Residential Care Facility for the Elderly, and any additional tasks as assign by the CEO, President, Director of Operations, or Client Services Manager Qualifications * High school diploma required * Impeccable verbal and written communication skills * Microsoft office experience * Ability to work within a team and independently * Self-Motivated * Organizational skills * Works well under pressure * Minimum 1 year of previous staffing experience in home care or home health required Job Duties Work with the scheduling team to ensure all open shifts are covered Assist with staffing new and current cases with qualified staff Handle emergency client situations such as scheduling changes an cancellations Rotates on-call duty for after hours, holidays, and weekends Answer office phones in a polite and courteous manner Use scheduling software to take notes on client and employee interactions Supervision of the field staff for punctuality Report field staff performance issues to HR Ensuring hours worked by field staff are accurately entered for payroll Updating Staffs availability and skills in scheduling software Work with a team including Case Managers and the office administration team Benefits Medical benefits after 60 days Flexible schedule Performance bonuses Overtime hours available Competitive pay Vacation plan Job Types: Full-time, Part-time Salary: $19.00 to $20.00 /hour Experience: * homecare/home health scheduling: 1 year * shift scheduling: 1 year Education: * High school or equivalent Required work authorization: * United States 6 hours ago - save job