Benefits:

Company Car

Bonus based on performance

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

At Comfort Keepers, we believe exceptional care begins with meaningful relationships. We're seeking an enthusiastic and compassionate External Client Care Coordinator who enjoys meeting people, building trust, and helping families find the right in-home care solutions. If you thrive in a role that combines relationship-building, community outreach, and care coordination, we'd love to meet you.

Service Areas: Pottsville, Schuylkill Haven, Saint Clair, Minersville, Ashland, Girardville, Frackville, New Philadelphia, New Ringgold, Tamaqua, and nearby communities.

What You'll Be Doing

Meet with prospective clients and families to learn about their needs and recommend appropriate care services

Build and maintain strong relationships with clients, caregivers, healthcare professionals, and community partners

Coordinate care plans and work closely with scheduling staff to ensure quality, dependable service

Conduct regular client follow-ups to ensure satisfaction and address any questions or concerns

Represent Comfort Keepers at community events, networking opportunities, and outreach activities

Maintain accurate client documentation and ensure records remain up to date

Partner with the office team to provide a smooth and positive experience from the first inquiry through ongoing care

Identify opportunities to strengthen client relationships and support continued growth

Serve as a trusted resource for families throughout their care journey

What Makes You a Great Fit

Strong communication and interpersonal skills

Organized with excellent time management and follow-through

Able to manage multiple priorities while maintaining attention to detail

Friendly, professional, and committed to delivering outstanding customer service

Comfortable using computers and standard office applications

Experience in healthcare, home care, customer service, scheduling, sales, or client coordination is preferred but not required

Why You'll Love Working With Us

Full-time, stable career opportunity

Comprehensive paid training

Supportive leadership and collaborative team environment

Opportunities for professional growth and advancement

A rewarding career where your work truly makes a positive impact on families and the community

Start a Career That Matters

Every conversation you have and every relationship you build helps someone receive the care and support they deserve. If you're passionate about helping others while growing your career with a team that values compassion and excellence, we'd love to hear from you.

Apply today and become part of the Comfort Keepers team.