Benefits:

Bonus based on performance

Company car

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

External Client Care Coordinator

Comfort Keepers is seeking a motivated, detail-oriented professional to join our team as a Care Coordination Associate. In this role, you will play a key part in supporting clients and their families, ensuring care services are well-organized, responsive, and delivered with consistency and compassion across the community.

This position is ideal for someone who enjoys meaningful work, strong communication, and being at the center of coordination that helps improve daily lives. You’ll be working closely with caregivers, families, and internal staff to keep care services running smoothly and effectively.

Coverage Areas: Chambersburg, Shippensburg, Newville, Fayetteville, Waynesboro, Blue Ridge Summit, Fannettsburg, and nearby communities

Key Responsibilities

Serve as a reliable link between clients, families, caregivers, and office teams

Manage and adjust caregiver schedules based on client needs and updates

Help prepare and organize new client service setups from start to implementation

Ensure timely communication across all parties to maintain service continuity

Keep documentation, records, and care notes accurate and properly updated

Address scheduling conflicts and service concerns with efficiency and care

Work alongside staff to support daily operations and coordination flow

Engage in outreach efforts to support community presence and caregiver connections

Participate in planning discussions to improve service delivery and processes

Provide general administrative and coordination support as needed

Skills & Qualities Needed

Strong interpersonal and communication abilities

Highly organized with the ability to manage shifting priorities

Comfortable using basic computer tools and office systems

Calm and solution-focused when handling concerns or changes

Dependable, professional, and attentive to detail

Team-oriented mindset with a genuine desire to help others

What We Offer

Long-term, stable full-time employment

A supportive and collaborative team environment

Opportunities for professional growth within the organization

A meaningful role that makes a real difference in people’s lives

If you are looking for a purpose-driven career where your work directly supports families and strengthens community care, we encourage you to apply and join our team.