Job Description

Principal Responsibilities and Tasks:

The following statements are intended to describe the general nature and level of work being performed
by people assigned to this classification. They are not to be construed as an exhaustive list of all job
duties performed by personnel so classified.

1. In collaboration with the providers, assists with patient advice calls, patient triage assessments,
managing clinical boxes, and coordinating EPIC My Portfolio Medical Advice messages.
2. In collaboration with the providers, completes pre and post procedural calls with patients
providing them instructions and their caregivers.
3. In collaboration with the practice manager, assists the staff with pre-visit planning to complete
tasks associated with closing gaps in care and meeting quality measures.
4. Serves as a clinical resource/educator to facilitate the development of the team in collaboration
with the providers, practice manager, clinical leads, and care manager.
5. Reviews quality measures with the Director of the Medical Group, Program Consultant, and
Director of Operations.
6. Reviews quality measures with the providers and office staff and collaboratively works to
develop initiatives to improve or maintain those measures.
7. In collaboration with the practice manager, assists with staff training and the creation of standard
work.
8. Ensures consistent application of medical group rules and regulations.
9. Participates in the development and implementation of practice guidelines, procedures, and
standards. Including documentation and follow-up.
10. Supports the team with care coordination.
11. Performs related duties as assigned.

Qualifications

• Bachelor’s preferred (or in progress).
• 3 years of clinical nursing experience
• 1 year of care coordination and/or understanding of primary care practice dynamics preferred.
• Current Maryland Nursing License
• Care Management Certification, preferred
• BLS, required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $41.50 - $56.68
• Other Compensation (if applicable):
• Review the 2025-2026 UMMS Benefits Guide

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