Position title: Communications Coordinator

Position level:Entry Level

Report to:Digital Marketing Manager

ABOUT US

The Cloud Security Alliance (CSA) is the world’s leading organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud computing environment. CSA harnesses the subject matter expertise of industry practitioners, associations, governments, and its corporate members and volunteers to offer cloud security-specific research, education, training, certification, events, and products. CSA’s activities, knowledge, and extensive network benefit the entire community impacted by the cloud — from providers and customers to governments, entrepreneurs, and the assurance industry — and provide a forum through which different parties can work together to create and maintain a trusted cloud ecosystem.

JOB DESCRIPTION

The Communication Coordinator is an entry-level position predominantly responsible for supporting the communications team with email and social media writing and content distribution. This position is also responsible for writing compelling marketing content to support strategic marketing initiatives, campaigns, and events and for building that content into a marketing automation tool. Taking complex, technical messages and ideas and distilling them into simple, consumable information for readers of all skill sets is key. This position plays a crucial role in maintaining CSA’s brand voice and ensuring all copy is consistent with this voice by writing, editing, and proofing materials. The content created will primarily be used in email and social media campaigns. Experience working in Pardot or a similar marketing automation tool is highly preferred. The Communication Coordinator reports directly to the Digital Marketing Manager. To be considered for this role, candidates are required to provide writing samples.

RESPONSIBILITIES

• Write, edit, and produce social media and email content to support promotional campaigns, events, strategic initiatives, trainings and partnership alliances

• Build, schedule and manage email and social media content in Pardot

• Adhere to and uphold the CSA brand voice and communication guidelines

• Revise copy based on feedback and direction

• Review and approve daily LinkedIn Group post requests

• Coordinate with the design team for email and social media images

• Collaborate with the Events team to provide communications support for all events (both virtual and in-person)

• Support the management and scheduling of email and social content calendars through Airtable

• Compile and manage social media and email analytics

SKILLS & QUALIFICATIONS

• Bachelor’s degree in Marketing, Communications, Journalism, English or relevant field

• Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar. Must have a true passion for writing and marketing communications.

• Pardot experience is highly preferred

• A genuine interest in cloud technology

• Creative, out-of-the-box thinker ready to bring fresh ideas

• Comfortable simplifying complex technical announcements and products

• Email, social media, and LinkedIn writing experience

• In-depth knowledge of various social media platforms and best practices

• Experience working in Pardot or a similar marketing automation tool

• Accurate and keen attention to detail

• Highly motivated, independent worker able to meet tight deadlines

• Ability to coordinate and prioritize multiple tasks and responsibilities

• Highly skilled in collaboration, problem-solving, time management, quality control, and attention to detail

• Ability to work remotely

• Portland, Seattle, or Bellingham based preferred

BENEFITS

• Competitive Base Salary, Commission, and Work-life Balance

• Medical, Dental, and Vision Insurance

• 401k with Matching Contributions

• Paid Time Off

• Paid Parental Leave

• Growth and Development Opportunities

• Expense Support for business travel, training activities, and industry conference participation

• Expense Support for home office and equipment

EQUAL OPPORTUNITY EMPLOYER

CSA provides equal employment opportunities and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity, marital status, or another legally protected class status.

CSA is committed to building and maintaining a diverse staff and recognizes that its continued success depends on hiring and retaining high-quality professionals with various backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow. Women, people of color, and people with disabilities are strongly encouraged to apply.