Job Description

ARE YOU LOOKING FOR A CAREER WHERE YOU CAN USE YOUR RESULTS-DRIVEN EXPERTISE TO FULFILL YOUR PASSION OF MAKING A DIFFERENCE IN THE LIVES OF THE ELDERLY?  DO YOU LOVE BUILDING AND MAINTAINING WORKING RELATIONSHIPS WITH OTHERS THAT IMPROVE THEIR QUALITY OF LIFE?  IF SO, COMFORT KEEPERS HAS A JOB FOR YOU!

Comfort Keepers is seeking a dedicated, experienced Operations Manager for our Green Bay, Wisconsin office. As a Comfort Keepers Operations Manager, you will be responsible for the overall operations and staff of a company owned location providing consistent extraordinary client experiences with a team of highly trained, motivated and engaged caregivers. 

JOB BENEFITS:

• 401(k) with Pre-Tax and Roth options and Employer match
• Medical, Dental, Vision, Life, and Short/Long Term Disability benefits
• Paid Vacation and Sick Time
• Making a difference in the lives of Seniors by elevating the human spirit and providing a daily dose of joy

JOB RESPONSIBILITIES:

• Implements and monitors continuous quality improvement programs to enhance client care delivery and referral source satisfaction.
• Leads, develops, trains and mentors staff to foster professional growth and development.
• Develops sales and marketing plans, in conjunction with Sales Territory Managers, and ensures implementation of plans translating into anticipated budgeted growth.
• Provides a professional and respectful environment which attracts, engages and retains high performing employees. Management and oversight of staff to ensure strong performance and accountability.
• Collaborates with VP of Operations to make recommendations and adjustments when appropriate to achieve objectives and set goals.
• Ensures compliance with company policies, procedures, and guidelines as well as compliance with federal, state, and local laws, rules and regulations.
• Develops, implements, and evaluates programs and initiatives to meet sales, HR, marketing, financial, quality, and service standards.
• Analyzes, implements and evaluates current and new services within the service area.
• Oversees coordination of care with Client Services team, office staff, family members, and other care providers. 
• Participates and promotes community health activities among staff and colleagues.
• Remains visible and accessible to staff on a consistent basis.

JOB REQUIREMENTS:

• Bachelor's degree in business, marketing, healthcare or a related field OR minimum of five years of business leadership including supervisory and sales experience in a healthcare or related field.
• Leadership experience working with healthcare / home health care standards and quality assurance or risk management.
• Clean driving record and ability to pass background check / motor vehicle record check.

POSITION PHYSICAL DEMANDS:

Walking, sitting, and standing with lifting limited to files and records typically not expected to exceed 5 pounds in weight. Extended time at a computer work screen and on the telephone. 

START YOUR HEALTHCARE CAREER TODAY, APPLY NOW!

An Equal Opportunity and Affirmative Action employer, Comfort Keepers considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

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