Job Summary:

Under the general supervision of the General Manager/Owner, receives callers at branch in person or by phone, determines the nature of business and directs callers to destination. Assists with projects and other assignments as needed or directed.

Qualifications:

High School diploma or GED and two years related experience and/or training; or equivalent combination of education and experience.

Requires proficiency of multi-line phone systems and computer skills ( Microsoft Office, Word, Excel and Power Point)

Must possess and demonstrate excellent communication skills as well as a positive professional business image.

Essential Functions:

Operate multi-line telephone console to receive calls and direct incoming calls, establish conference calls and provide general information to callers. Obtains callers’ name and arrange for appointment, if necessary with the person called upon.

· Direct caller to destination, records name, time of call, nature of business and person called.

· Greets visitors, determines the nature of their business and directs them to the proper destination.

· Assist with filing duties and a variety of other clerical duties as necessary.

· Type memos, correspondence, reports and other documents.

· Collects and distributes mail and messages.

· Inventories, organizes and puts away office supplies.

· Make cookies.

· Clean reception area, bathroom and kitchen area.

· Put postage on outgoing mail. Mail paychecks.

· Receive incoming mail.

· Run errands

· Keep a supply of care notes at the front desk

· Mail out “Thank You”, “Birthday” and “Sympathy” cards when needed

This job description is not intended to be all-inclusive. The employee will be expected to perform other reasonable related duties as assigned.

Working Environment:

Office environment

Position Physical Demands:

Walking, sitting and standing with lifting limited to files and records typically not expected to exceed 5 pounds in weight. Extended time at a computer screen and on the telephone.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you willing to and able to pass a Level 2 Background Check?

Education:

• High school or equivalent (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)