At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Contract Administration and Management

Job Category:

People Leader

All Job Posting Locations:

Cincinnati, Ohio, United States of America, Irvine, California, United States of America, Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is recruiting for a Contract Manager, Commercial Operations to join our Aesthetics & Reconstruction team as part of our MedTech Surgery business located at our Irvine, CA site, with alternate site locations of Raritan, NJ and Cincinnati, OH.

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting!

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

JOB SUMMARY

The Contract Manager plays a pivotal role within the Commercial Contract Management organization, ensuring the effective implementation of contracts and pricing strategies throughout their lifecycle. This position involves leading strategic customer contract negotiations and supervising the entire contract lifecycle management process, including drafting agreements, negotiating terms and conditions, price loading, and ongoing system maintenance. Success in this role requires strong collaboration with key departments such as Marketing, Legal, Sales, HCC, and Commercial Operations to support critical company initiatives, ensure contract compliance, and drive performance.

Additionally, the Contract Manager is responsible for leading, developing, and standardizing various contracting processes and templates to support the company's sales strategy. This involves creating consistent, effective templates aligned with sales goals, adaptable for multiple agreement types, and designed to streamline contract administration. The Contract Manager takes the lead in reviewing, revising, and negotiating contract terms to ensure they reflect the company’s business interests, follow legal standards, and align with strategic objectives. Working closely with key collaborators, the Contract Manager ensures the contracting process supports overall business strategies while enhancing the customer experience.

RESPONSIBILITIES

In accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position:

• Manage and lead offer and development team including responsibilities of people development, mentoring and coaching.

• Facilitate, manage and administer the Contracting and Pricing Committee (CPC) working closely with Sales, Marketing, Finance, and the extended Commercial Operations team. The Contract Manager delivers program analytics, makes recommendations on program optimization, manages contract price matrixes, and drives innovation in contracts and pricing programs; pursues positive ROI through pricing discipline and ensures compliance across the entire portfolio of core breast products.

• Manage GPO, hospital, physician, private equity and consignment contracting, process, administration of Group Purchasing Organizations (GPO), rebate strategy, price alignment, GPO and IDN roster management, contracting system development and maintenance

• Supervise the development of SOP’s, contracting templates, and rebate strategy

• Manages account performance by monitoring System Analytics (ADD in System name) contract compliance, contract performance goals & will engage key account director & regional sales leadership to negotiate contractual offers or changes

• Demonstrate knowledge of internal and external contracting terms, business applications, market conditions, competitive positioning and overall industry standards

• Support audits and compliance testing by providing information and supporting documents

• Monitors contract management processes and identifies process improvements and optimizations.

• Train staff on contract policies and business rules implementing process improvements for contract efficiencies

• Maintain official documents in accordance to records and retention policies; organize records of all contracts, amendments, and supporting documents.

• Seek continuous professional development; develop team’s goals and objectives in alignment with leadership

• Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.

• For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable

• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures

• Performs other duties assigned as needed

EXPERIENCE AND EDUCATION

• A BS/BA is required. A focus in Business, Law, Finance, or Sales & Marketing is preferred.

• A minimum of 5-7 years’ experience in Contract Management, Administration, or related business experience, ideally within Johnson & Johnson (J&J) or the medical device industry, required

• Strong time management and administrative skills required; ability to excel in a sophisticated, deadline driven environment is required.

• Excellent communication skills including giving presentations to executive leadership, building and maintaining relationships at all levels in the organization is required.

• Ability to work independently and complete all business projects according to agreed upon timelines and objectives.

• Ability to work well in a cross-functional environment and build support across a complex set of collaborators, including the ability to influence and align complex groups of stakeholders towards overall business objectives.

• Experience within commercial organizations, collaboration with field sales’ and financial teams is preferred.

• Experience with J&J systems, processes and support tools preferred.

• Leadership Imperative Requirements - cultivates new insights; comfortable with ambiguity and uncertainty, embraces collaboration and teamwork, proactively seeks and responds to problems and opportunities; results and performance driven, understands big picture and organizational goals; ability to operate in a highly matrixed and complex environment

• Strong analytical, written, legal and financial skills required

KNOWLEDGE, SKILLS, and ABILITIES

• Solid understanding of the U.S. healthcare market, including industry trends, customer dynamics and legal and compliance requirements
• Financial competence, an understanding of gross profit, erosion, and pricing impact
• Experience working in a highly matrixed environment and influencing across multiple stakeholder groups with an enterprise mentality
• Collaborative style, ability to process multiple, sophisticated and often conflicting inputs to build executable contract strategy.
• Strong analytical skills
• Highly effective interpersonal skills
• Proven ability to manage through differing opinions and perspectives.
• Innovation, challenge the status-quo, customer focused, and results oriented capabilities are a must.
• Financial acumen, integrated collaboration, problem solving skills, strategy development, and strong communication skills are highly desired traits for this role.
• Knowledge of contracting business processes
• Advanced knowledge of Excel required

Benefits Summary:

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Employees are eligible for the following time off benefits:
  • Vacation – up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below!

https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

_Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via _https://www.jnj.com/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :

$100,000 - $172,500

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Push the boundaries of science to transform health—and your career.

Join us and advance life-changing treatments for people who need them most. At Johnson & Johnson, our focus is on improving global health equity and developing MedTech and pharmaceutical innovations that impact the future of health. Using AI and robotics to transform surgery or helping data scientists and clinicians formulate new ways to diagnose and treat disease, this work may sound like sci-fi, but it’s all science, all real, and could be your career. Whatever your background, skills, or career goals, there’s a place for you to help solve some of the world’s most pressing health challenges with us.

Accelerate your career while changing the world.

Each of our broadly-based family of companies offers an inclusive and empowering culture and employee benefits (like paid time off to volunteer, transgender-inclusive and same-sex partner health insurance coverage, and more) designed to help you live your best life, however you define it. And our best-in-class learning and development approaches, mentorship, and access to innovators across the world will help you grow your skills and reach your career goals. Because when you're at your best, nothing stands between you and your next breakthrough.