Financial Facilitator, Part Time Covenant Village of Turlock - Turlock, CA/en-US/CRCExternal/job/Covenant-Village-of-Turlock---Turlock-CA/Financial-Facilitator--Part-Time_R0003728-2018/apply We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities is seeking a Financial Facilitator. This position is entrusted with assisting residents, al all levels of care and regardless of their relationship with Covenant Estate Planning Services/Covenant Trust Company (CEPS/CTC), with their personal finances as requested and directed by the resident, resident's family and/or attorney-in-fact. For residents with a relationship with CEPS/CTC, this position serves as a liaison between the executive director, administrator, resident, resident's family and/or the attorney-in-fact of the resident and the CEPS/CTC and its field representatives. The ideal candidate will have: * Review Medicare explanation of benefits (EOB) statements and file claims with co-insurance carriers on behalf of the resident. Maintain Medicare and co-insurance logs to determine out of pocket expense for the resident. * Serve as an advocate for the resident in working with physicians, hospitals and other service providers to ensure accuracy of charges, invoices and claims filed to Medicare and secondary insurance. File appeals as appropriate. * Prepare checks from resident's personal checkbook to pay bills such as doctors, monthly service fees, hospital, etc. * Have checks signed by the resident or the attorney-in-fact of the resident. * Balance and maintain checkbook of resident as requested. * Work with the CEPS/CTC representatives to assist the resident in maximizing the benefits of the trust agreement while assuring financial obligations are met in a timely manner. * Coordinate with accounting staff, social services staff and administrative staff to assure residents obtain financial assistance and appropriate guidance as necessary in a timely manner. * Regularly review accounts receivable records with accounting staff and contact resident, family member and/or attorney-in-fact to assure payments are made in a timely manner. * Maintain individual records on each resident for whom service is provided to assure continuity and clear understanding of services provided. * Summarize monthly disbursements and bill the CEPS/CTC for reimbursement from the resident's trust account, as applicable. * Work with the resident, resident's family and/or attorney-in-fact of the resident to assure adequate and appropriate financial management; assist in directing resident to reliable outside services (financial, tax, legal, etc.) as may be appropriate. * Communicate observable changes in residents physical and/or mental condition to campus resident assessment committee chair and/or other staff as directed. Work with the administrator, resident, resident's family and/or residents attorney-in-fact as appropriate, to help facilitate the transfer of resident being served to another level of care. The ideal candidate will have: * High school graduate or equivalent, some college preferred. * Two years experience working in an area where excellent "people skills" are required. * Experience in Medicare, Medicaid, Social Security and third party insurance benefits, and/or bookkeeping is desirable. * Ability to communicate (written and verbal) effectively in English with residents and staff. * Well organized and have the ability to work with limited direction, organizing own schedule and duties in order to complete responsibilities. * Must be able to work within standard policies and procedures. * Ability to understand and follow all regulatory and corporate policies related to confidentiality of the residents financial, medical and personal information. * Good judgment and common sense are necessary. * Courtesy and relate well to older people. For full time employees, we offer a generous benefits package that includes: * Medical, dental and vision insurance * Employer paid group term life and disability * Paid Time Off (PTO) & six paid holidays * 403(b) with a 3% employer match * Various voluntary benefits: * Life, AD&D * Tuition assistance and scholarships * Employee assistance program * Legal services, home/auto insurance, discount purchasing program * Pet Insurance * Fitness center use at most facilities. For more information about Covenant Retirement Communities, please visit www.covenantretirement.org. For more information about CovenantCare at Home, please visit www.covenantcareathome.org. Covenant Retirement Communities and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances. Posted 2 Days AgoPart timeR0003728-2018 We believe we are a great place to work. Covenant Retirement Communities & CovenantCare at Home are faith-based Continuing Care Retirement Community (CCRC) & Home Health organization. From the establishment of our first community Covenant Home of Chicago in 1886 to becoming the fifth-largest not-for-profit CCRC sponsor in the LeadingAge Ziegler Top 150, our goal has been to provide outstanding care and services to senior adults. We believe we are inspired to serve. We create joy and peace of mind for residents and their families by providing a better way of life. These are the standards of behavior we hold ourselves to in serving our residents. Safety I learn & follow safety policies & procedures. I immediately report unsafe conditions for staff, residents, & guests and fix when possible. I protect residents, co-workers, & myself from unsafe conditions and practices by reporting unsafe conditions and fixing it or having it fixed. Courtesy I smile & acknowledge everyone that I encounter. I carry myself in a manner that projects positivity, approachability, & respectfulness. I address the concerns of others by actively listening & seeking solutions. Responsiveness I take initiative to respond to the needs of others in a timely manner to achieve resolution. I anticipate the needs of others and respond in a timely manner. I communicate to others who need to join me in responding to the needs of others. I return phone calls within 24 hours. I identify action steps and communicate them to all vested parties. Image I ensure our environment is professional, welcoming, & clean. I follow CRC policies, procedures, & all regulations. We believe in making a difference in others lives. We have approximately 3,200 employees serving more than 5,000 residents in our nationwide family of continuing care retirement communities and home health. Construction and development continues on several of our 14 campuses, ensuring ever more exciting opportunities for employees to serve residents.