Job Description
COMPANY OVERVIEW Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB DESCRIPTION:
Cresco Lab's is looking for a Warehouse Systems Support Manager. The primary responsibility for the Warehouse Systems Support Manager is to manage, lead and oversee multiple critical warehouse related systems in the environment in the West Region (California and Arizona) for Cresco Labs. We have local legacy systems in the West Region that are not part of our central Enterprise solutions. The Warehouse Systems Support Manager will take a very hands-on approach and use their deep and broad expertise of technology systems and end to end distribution functions to ensure all warehouse production systems are running well and will engage in troubleshooting proactively and reactively to ensure all KPIs and SLAs are met for the West Region's business and Technology areas. Additionally, this resource will directly manage and lead other resources. This resource is a key Subject Matter Expert (SME) across all warehouse and related technologies and processes (e.g., B2B Wholesale Sales Order Management) and will work with vendors, leaders and various internal business and IT teams to ensure business objectives are met. This SME will ensure that the right systems and owners are fully engaged in addressing issues proactively and reactively to ensure ownership and issue finger pointing does not occur and we quickly know how to get resolution to business and IT problems as they relate to a wide and fully integrated ecosystem of warehouse systems and technologies
CORE JOB DUTIES
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
ADDITIONAL REQUIREMENTS
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.