Job Description

Welcome Family Holyoke, IS SEEKING A PART TIME (10 HOURS/WEEK) ADMINISTRATIVE COORDINATOR. Welcome Family is a pilot program of the Massachusetts Department of Public Health (DPH) and offers a universal one-time nurse home visit to mothers and newborns in several communities around the Massachusetts area.  The Criterion–Heritage site is proud to include a Welcome Family program funded by DPH as part of the Massachusetts Home Visiting Initiative (MHVI).

Responsibilities:

• Assist in marketing and outreach activities to inform and promote Welcome Family among families and community stakeholders. This might include attending meetings at the birth hospital.
• Call families who were referred to Welcome Family to schedule their home visit.
• Conduct a follow up with all caregivers two to three weeks after the visit to document the outcomes of referrals made during the visit and to assess the need for any additional referrals. This may also be done by the nurse home visitor.
• Collect data using the Welcome Family forms, including the Referral Form, Scheduling Contact Form, Assessment Tool, Pediatrician Communication Form, Follow Up Contact Form and Referral Outcomes Form. 
• Enter data collected from The Welcome Family forms into the Welcome Family database by the first Friday of the month following service delivery. Send the database to DPH for weekly analysis. This may also be done by a separate data entry staff.
• Ensure security and confidentiality of program data, including physical security of forms and limiting access to the electronic database to aonly authorized personnel. 
• Participate in quality assurance efforts to ensure timely and accurate data entry.
• Participate in an annual site visit with DPH
• Order Welcome Family bags from the Massachusetts Health Promotion Clearinghouse to distribute at visits. Bags are provided at no cost to the contract agency and family. 
• Participate in the Welcome Family Learning Collaborative. This includes two in-person meetings , four conference calls, and the completion of two CQI projects a year.

Qualifications

• Excellent communication and interpersonal skills

• Organized with attention to detail

• Familiarity with Microsoft Access, or a willingness to learn

• Bilingual Preferred but not required

Additional Information

PLEASE VISIT OUR WEBSITE AT WWW.CRITERIONCHILD.COM TO LEARN MORE ABOUT OUR ORGANIZATION!

Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies to perform, or has an obligation to perform, service in a uniformed military service of the United States, including the National Guard, on the basis of that membership, application or obligation; veteran status, or any other basis protected by law. Criterion Child Enrichment participates in E-Verify.