Job Description

As a Customer Acquisition Manager (CAM) at A Place for Mom, you’ll play a critical role in growing our network of senior living community partners. This business development role is focused on identifying, engaging, and signing new community partners - including assisted living, memory care, and retirement communities - that meet APFM’s high standards of care and regulatory requirements.

You’ll serve as a consultative advisor to executive decision makers, educating them on the value of partnering with APFM and how our services support their occupancy and growth goals.

Key Responsibilities

• Develop and execute a strategic sales plan to expand APFM’s network of qualified senior living communities
• Identify, prospect, and engage executive decision makers through targeted outreach and relationship-building
• Deliver compelling pitches that communicate APFM’s value proposition, services, and partnership model
• Sign highly qualified communities that align with our customer needs and compliance standards
• Meet and exceed Objectives and Key Results (OKRs) including outreach and new partner signings
• Collaborate with Onboarding Specialists to ensure a smooth handoff and strong partner experience
• Maintain accurate records and notes in CRM tool (Salesforce), and prepare weekly performance reports
• Travel as needed for field meetings and industry events

Qualifications

• 3+ years of sales or business development experience, ideally in the senior living, healthcare, or housing industries
• Strong relationship-building skills with a genuine enthusiasm for engaging new partners
• Excellent written and verbal communication skills, with confidence speaking to executives and owners
• Highly organized with the ability to manage multiple priorities and deadlines
• Self-motivated, results-driven, and comfortable working in a fast-paced, metrics-oriented environment
• Proficiency in CRM systems (Salesforce) and common business tools (Microsoft Office, Google Workspace, DocuSign)
• Ability to interpret and communicate regulatory and compliance standards
• A proactive, solutions-oriented mindset and the ability to work independently with sound judgment

Additional Information

Compensation

The position is an hourly, non-exempt position.

• Base Rate: $37.79- $39.22 per hour
• Bonus $22,500

Benefits

• 401(k) plus match
• Dental insurance
• Health insurance
• Vision Insurance
• Paid Time Off

Additional Information

All your information will be kept confidential according to EEO guidelines.

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

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