DePuy Synthes, a member of the Johnson & Johnson Family of Companies, is recruiting for a Customer Quality (CQ) Investigation Engineer Co-op located in West Chester, PA to support the CQ Investigation Engineering Group.

The DePuy Synthes Companies of Johnson & Johnson is the largest, most innovative and comprehensive orthopedic and neurological business in the world. DePuy Synthes offers an unparalleled breadth and depth of products, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials. Our implants and instruments are used by orthopedic surgeons to treat patients with conditions resulting from traumatic injuries, degenerative diseases, deformities, and sports related injuries. Our environment is entrepreneurial, learning-driven, and is as challenging as it is rewarding. 

The CQ Investigation Engineer will:

• Conduct complaint investigations including: triage of incoming complaints, documenting requirements for evaluations and investigations, conducting investigations and communications of performance and safety issues.
• Initiate projects involving failure investigations, root cause analysis using appropriate investigative techniques and statistical methods
• Summarizes the results of data analysis and investigations into clear, concise complaint documentation and presents and develops reports for peers, cross-functional teams and management.
• Work with manufacturing, Research & Development (R&D), Medical Affairs, and international affiliates as required.
• Interface with key business partners including R&D, Operations, Post Market Risk Management and Surveillance, Quality, Regulatory and Compliance, to insure complete and thorough investigations.

QUALIFICATIONS

• Candidates must be enrolled in an accredited college/university pursuing Biomedical Engineering, Mechanical Engineering, Chemical Engineering, or Materials Engineering Degree(s).
• The successful candidate will have strong analytical, problem solving and communication skills, and should be observant and be able to think creatively.
• The candidate should have an interest in biology, materials science, or medical device design and testing. 
• Candidates must be available to work Full-time (40 hours/week).
• Candidates must be legally authorized to work in the United States and not require sponsorship for employment visa status (e.g. H1-B status) now or in the future. 
• Demonstrated leadership is preferred.
• Candidates must be detail-oriented, highly organized and able to manage multiple tasks.
• Candidates must have the ability to work individually (independently) as well as on a team.
• Candidates need to be proficient with Microsoft Office, Word, Excel (including a high proficiency with generating pivot tables and graphs), and Power Point, and have strong oral and written communication skills.
• Candidates with academic and/or industrial clinical trial experience are strongly preferred.
• A minimum G.P.A. of 3.0 is strongly preferred.
• Participation in campus/community service activities is desired.

Push the boundaries of science to transform health—and your career.

Join us and advance life-changing treatments for people who need them most. At Johnson & Johnson, our focus is on improving global health equity and developing MedTech and pharmaceutical innovations that impact the future of health. Using AI and robotics to transform surgery or helping data scientists and clinicians formulate new ways to diagnose and treat disease, this work may sound like sci-fi, but it’s all science, all real, and could be your career. Whatever your background, skills, or career goals, there’s a place for you to help solve some of the world’s most pressing health challenges with us.

Accelerate your career while changing the world.

Each of our broadly-based family of companies offers an inclusive and empowering culture and employee benefits (like paid time off to volunteer, transgender-inclusive and same-sex partner health insurance coverage, and more) designed to help you live your best life, however you define it. And our best-in-class learning and development approaches, mentorship, and access to innovators across the world will help you grow your skills and reach your career goals. Because when you're at your best, nothing stands between you and your next breakthrough.