Department Secretary

Mental Health Resource Center

Department Secretary

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Benefits/Perks

    Medical, Dental, and Vision Insurance

    Life Insurance

    Disability Insurance

    403b

    PTO

    Paid Holidays

    Flexible Spending Account

    Employee Assistance Program

    Company Overview

    Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

    Job Summary

    Mental Health Resource Center, a comprehensive mental health center and Joint Commission accredited organization, is seeking Department Secretary for our Northside inpatient facility.

    The Department Secretary coordinates and performs administrative, financial and clerical duties to support and assist the Vice President – Inpatient and Nursing Services, Crisis Stabilization Units, Emergency Services and the Security Departments.

    Responsibilities

    Ensures that nurse’s station, doctor’s office and exam rooms are consistently neat, organized and well supplied.

    Assists with maintaining supplies on the units by completing weekly inventory on each unit for supplies, paper scrubs, and forms and submit orders to purchasing department. Once orders have been received from purchasing department, responsible for placing items in appropriate places on unit.

    Completes the following tasks using the Electronic Health Records System (EHR).

    billing charges

    diagnosis entries

    updates and prints face sheets/ and other forms

    confirms accuracy of billing entries by reviewing reports

    Assists with staffing calls (scheduling staff, canceling staff, contacting agencies).

    Assists with maintaining patient identification camera and equipment by printing photos, troubleshooting.

    Provides office coverage, answers telephone, greets visitors, and assists callers and visitors with requested information in a professional manner.

    Maintains open communication for the staff and administration.

    Distributes timesheets and coordinates distribution of payroll checks.

    Checks mailboxes daily and assists with distribution.

    Completes general filing of related office documents and manages a retrieval system.

    Provides clerical support for making photocopies, redacting, and faxing requested materials as necessary for Inpatient Managers.

    Qualifications

    In order to be considered, candidates must have a High School Diploma or equivalent.

    Two years working in a medical or healthcare setting required.

    Medical billing experience preferred.

    Proficiency in EHR System demonstrated within three months of employment.

    Demonstrated proficiency in Microsoft Office Programs, email and the use of the Internet with related insurance web sites.

    Ability to type and perform data entry 45 wpm.

    Excellent customer service skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff and other department professionals.

    Position Details This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm.

    Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

  • Industry
    Hospital and Health Care