Recipient Rights Investigator Detroit Wayne Mental Health Authority 10 reviews - Detroit, MI $50,200 - $63,519 a year Detroit Wayne Mental Health Authority 10 reviews Read what people are saying about working here. Recipient Rights Investigators (RRI) work at the Detroit Wayne Mental Health Authority advocating for recipients and protecting their rights. Responsibilities include: Receive, review and investigate reports of suspected or alleged violations of the rights of persons served by the Authority as guaranteed under the Michigan Mental Health Code; write comprehensive investigative reports and recommend remedial action based on the investigative findings; conduct reviews of service sites; provide technical assistance to Authority and provider staff. Principal Duties and Responsibilities Consistent with the principles of recovery, person-centeredness, and cultural competence, the RRIs principal responsibilities are as follows: * Receive and review complaints of suspected or alleged violations of the rights of recipients of services in accordance with the Michigan Mental Health Code. * Investigate complaints of alleged violations throughout the Authoritys service delivery system, which include interviews with recipients of services, witnesses, and employees. * Write comprehensive written reports of investigative findings, develop and recommend appropriate remedial action, if applicable. * Monitor contractors within the Authoritys service provision system to ensure timely implementation and documentation of remedial actions. * Testify in criminal and civil litigation as the investigator and subject matter expert in issues involving violations of the rights of recipients of service. * Partner closely with regulatory and industry counterparts and law enforcement agencies. * Monitor contractors within the Authoritys service delivery system for compliance with regulations, rules and policies related to recipient rights. * Prepare appropriate reports of the aforementioned reviews including corrective action plans for noted deficiencies. * Develop and maintain collaborative relationships with providers of service for the enhancement of the rights protection system. Knowledge, Skills and Abilities: * Knowledge of and ability to interpret Mental Health Code * Ability to work effectively with a variety of organizations and individuals with diverse perspectives * Sensitivity in working with persons with disabilities * Knowledge of social/human services principles * Ability to effectively communicate * Ability to deal effectively with others * Good judgement and reasoning skills * Interviewing skills and knowledge of investigative techniques * Ability to work with a team and independently * Written and oral communication skills * Critical thinking and problem solving * Detail-oriented * Ability to probe for information * Observational and investigative skills * Professional values and ethics * Understanding of relationships, interactions and patterns * Knowledge of Microsoft Office or compatible software * Report writing skills * Openness to the emerging workforce in community mental health, including people with lived experience, their family members, allies and fictive kin. * Healthy respect for the needs and interest of the individuals who receive services * Knowledge of, or personal experience with behavioral health issues is desired. Experience and Education Bachelors degree in Criminal Justice; Criminology, Psychology, Sociology, or related degree from a recognized college or university Two (2) years of full time paid investigative work experience in human rights and/or criminal justice. Must have a current valid Michigan Drivers License and acceptable safe driving record. Also required to have an operable vehicle available during work hours; travel may be required throughout the State of Michigan. Detroit Wayne Mental Health Authority - 1 day ago - save job - report job - original job Apply Now Apply On Company Site Save this job