PFS COMPANY STATEMENT:

PFS is a global commerce services company. We help leading brands deliver exceptional commerce experiences worldwide. We are a diverse team with distinct interests, skills, and backgrounds collaborating across all facets of commerce—from business consulting and design to technology and operations. Together, we take pride in performing at our best to produce the best possible results for our client and their clients.

COMPANY VISION:

1. We will provide a Full Commerce Solution
2. We will be World-Class at Every Service we offer
3. We will engage with our clients as a Strategic Partner

MANAGER, SECURITY LIAISON

The Manager, Security Liaison is responsible managing and overseeing the security aspects of PFSweb to protect stakeholder’s assets from unauthorized access.  The Security Manager will act as a visible deterrent to crime, detect and report suspicious, unsafe or criminal acts which may be a threat to the property, clients, guests or employees at the site.  The role will report to the Director, Facilities and Security.

RESPONSIBILITIES

• Accountable for implementing and monitoring adherence to the established security policy and procedures.

• Implementing security tools and technology to support security processes

• performs periodic security assessments and control reviews to assess the effectiveness of overall security.

• Manage resolution for security incidents in alignment with security incident response process, including monitoring, tracking, and reporting metrics.    

• Manage and administer security personnel.

• Ensures assigned security posts are manned and company premises are patrolled to prevent and detect signs of intrusion.

• Provide accounts of problems or issues by delegating and submitting detail incident reports daily.

• Patrol and attend to problems by responding to received calls promptly,

• Manage multiple personnel associates, patrol activities, initiate self-directed activities.

QUALIFICATIONS

• Bachelor’s degree or equivalent experience, Required
• 10+ years relevant work experience
• Armed Guard Security License
• Proficient computer skills (Microsoft Office- Word, Excel, and PowerPoint)
• In-depth knowledge of TX state law and orders
• Trained in physical combat and the use of firearms
• Ability to work flexible hours

PHYSICAL/MENTAL REQUIREMENTS AND WORKING ENVIRONMENT

• While performing the duties of this job, the employee is regularly required to use both hands, is frequently required to stand, sit, stoop, talk and hear (communicate verbally in person and via regular telephone equipment), and must be able to read computer screens, correspondence and reports in English.
• The employee must constantly walk, stand, reach with both hands and arms, and must be able to drive a vehicle. The employee may occasionally lift and/or move up to 40 pounds. May be required to climb stairs on an intermittent basis at client sites.
• Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
• Work in various environments including adverse outdoor conditions such as cold, rain or heat
• Must be able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner. Includes being able to effectively manage multiple employees with diverse personalities and engage them to perform at optimum levels.
• Must be able to clearly speak, read and write English.

PERSONAL CHARACTERISTICS

• Demonstrate the ability to lead, assess suspicious individuals, situations and respond appropriately

• Exceptionally dexterous skills with great physical ability

• Outstanding communication skills

• Ability to carry out instructions effectively

• In-depth knowledge of TN / MS State laws and orders

• Trained in physical combat and the use of firearms

• Knowledge of supervisory concepts

• Proven ability to work independently

• Willing to work flexible hours

Pre-employment background screening will be conducted.

PFSweb Inc. is an EEO/AA - M/F/Disability/Protected Veteran Status employer.  

Required Skills Required Experience

• Dependable person with excellent written and verbal communication skills.
• Good knowledge of healthcare and insurance industry (HMO/PPO/MA/MAPD) and medical groups/IPA
• Excellent interpersonal skills with the ability to interact and work effectively with internal and external department, community and other audiences.
• Must possess ability to organize, plan daily activities and demonstrate initiative with minimal supervision and to complete projects under pressure of deadlines.
• Must be able to handle numerous tasks simultaneously and work with colleagues to execute projects, events.
• Must develop and maintain relationships with provider network, vendors and other partners.
• Excellent interpersonal skills with the ability to meet and deal pleasantly and effectively with a variety of professionals at all levels within the organization as patients and community members.
• Analytical, interpersonal skills, and computer literacy
• Ability to perform tasks utilizing various office software (Excel, PowerPoint, Microsoft Word and Visio)