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Support Supervisor

Stamford Hospital

Support Supervisor

Stamford, CT
Full Time
Paid
  • Responsibilities

    ABOUT STAMFORD HEALTH

    Stamford Health is a non-profit independent healthcare system with more than 3,500 employees committed to compassionately caring for the community and offering a wide-range of high-quality health and wellness services. 

    The Temporary Receptionist/Scheduler will provide the full scope of reception and administrative office support services for the Infectious Disease practice. 

    Prior healthcare experience strongly preferred

    Duration of assignment is approximately 2 months.

    Full Time 40 hours per week 8:30-5pm

    MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES: 

    • Greets and directs visitors/patients courteously and professionally.
    • Obtains, verifies and/or updates patient demographic information.
    • Collects co-pay and copy of the patient’s insurance identification card.
    • Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services. Schedules appointments and records and forwards messages as required.
    • Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary.

     

    STAMFORD HEALTH IS COMMITTED TO PREVENTING THE SPREAD OF INFECTIOUS DISEASES AND CARES ABOUT YOUR HEALTH AND THE HEALTH OF OUR EMPLOYEES. TO THAT END, IF YOU ARE INVITED TO INTERVIEW IN ONE OF OUR OFFICES/CAMPUSES, AND YOU OR A MEMBER OF YOUR FAMILY AND/OR SIGNIFICANT OTHER IS EXPERIENCING SYMPTOMS (I.E. FEVER, COUGHING OR OTHER RESPIRATORY SYMPTOMS), OR YOU SIMPLY DON’T FEEL WELL, PLEASE INFORM THE HR REPRESENTATIVE IMMEDIATELY SO WE MAY SCHEDULE YOUR INTERVIEW FOR A LATER DATE. WHEN ARRIVING ON OUR CAMPUS OR SITE WHETHER FOR AN INTERVIEW OR TO BEGIN YOUR EMPLOYMENT WITH US, PLEASE NOTE IT IS IMPERATIVE YOU ABIDE BY CT STATE GUIDELINES ON TRAVEL ADVISORY, WHICH CAN BE FOUND HERE https://portal.ct.gov/Coronavirus/Travel. PLEASE SCHEDULE ACCORDINGLY AND UPDATE YOUR HR REPRESENTATIVE IMMEDIATELY TO MAKE ANY NECESSARY ARRANGEMENTS/ADJUSTMENTS TO SCHEDULING.

    Required Skills

     

     

     

    • High School Diploma or equivalent with a minimum of three years of related front office experience required.
    • Demonstrated strong interpersonal, organizational skills.
    • Effective communication skills, both verbal and written English proficiency required
    • Ability to function independently with minimal supervision within the scope of knowledge and authority of the position.
    • Computer skills required (MS Office Word and Excel).
    • Solid phone/customer service skills.
    • Knowledge of office equipment operation (hospital computer system, telephone system, fax machine, copy machine, etc.).

                                                                                                        

    Required Experience

  • Qualifications

     

     

     

    • High School Diploma or equivalent with a minimum of three years of related front office experience required.
    • Demonstrated strong interpersonal, organizational skills.
    • Effective communication skills, both verbal and written English proficiency required
    • Ability to function independently with minimal supervision within the scope of knowledge and authority of the position.
    • Computer skills required (MS Office Word and Excel).
    • Solid phone/customer service skills.
    • Knowledge of office equipment operation (hospital computer system, telephone system, fax machine, copy machine, etc.).

                                                                                                        

  • Industry
    Hospital and Health Care