Stamford Health, a well-established, award winning Healthcare System with multiple locations in CT has opportunities for receptionist schedulers.
As a new Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission, to that end we offer:
- Competitive salary
- Sign on bonuses for designated positions
- Comprehensive, low-cost health insurance plans available day one
- Wellness programs
- Paid Time Off accruals
- Tax deferred annuity and (403b) pension plan
- Tuition reimbursement
- Free on-site parking and train station shuttle
- Childcare partnership with Children’s Learning Center
THE RECEPTIONIST/SCHEDULER WILL PROVIDE THE FULL SCOPE OF RECEPTION AND ADMINISTRATIVE OFFICE SUPPORT SERVICES TO THE PRACTICE.
Full Time - Monday-Friday - 8:30am-5pm
- Greets and directs visitors/patients courteously and professionally.
- Obtains, verifies and/or updates patient demographic information.
- Collects co-pay and copy of the patient’s insurance identification card.
- Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services. Schedules appointments and records and forwards messages as required.
- Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary.
- Initiates calls as requested by Physician, Office Manager or other professional staff.
- Responsible for opening/closing office duties as needed.
- Photocopying, faxing, and distributing documents as required and in a timely manner.
- Maintains order of document processing area /supply closets, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas.
Required Skills
- High School Diploma or equivalent with a minimum of three years of related front office experience required.
- Effective communication skills, both verbal and written English proficiency required
- Computer skills required (MS Office Word and Excel).
- Solid phone/customer service skills.
- Knowledge of office equipment operation (hospital computer system, telephone system, fax machine, copy machine, etc.).
- Ability to handle sensitive and confidential information.
- Ability to work under pressure in a fast-paced and at times hectic environment.
- Careful attention to detail.
*We are committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of the community and patients we serve.
Required Experience